Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
North Beach Village Resorts is a distinguished hospitality establishment known for its commitment to delivering exceptional guest experiences in a luxurious and welcoming environment. Situated along the picturesque coastline, the resort offers a blend of comfort, elegance, and a wide range of amenities designed to cater to both leisure and business travelers. With a reputation for outstanding service and a deep-rooted culture of inclusivity, North Beach Village Resorts fosters a dynamic and respectful workplace where employees are valued and encouraged to excel. The resort provides a comprehensive and competitive employment package, emphasizing career growth and professional development within the hospitality... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or hospitality preferred
- Knowledge of reservation management
- Strong communication skills
- Ability to handle multiple tasks simultaneously
- Attention to detail
- Ability to maintain a clean and organized reception area
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Familiarity with reservation systems such as Opentable
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently under pressure
- Basic knowledge of health and safety standards
- Friendly and approachable demeanor
Job Duties
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Answer telephone address customers queries, process and track reservations in Opentable according to established procedures
- Escort guests to assigned dining tables
- Seat guests based on guest preferences and balancing of customer flow in service stations
- Upon seating, offer guests a menu and inform them of their servers name
- Inspect table for proper presentation and completeness
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Control the volume of the restaurant and assure guests waiting are practicing social distance
- Inspect and maintain daily menus to ensure quality, condition, and appearance while developing a complete working knowledge of all menu items and daily specials
- Process and handle all take-out/delivery food orders in accordance with established procedures
- Other duties may be assigned by the department head
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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