Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.50
Work Schedule
Flexible
Day Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
wellness programs
Paid Time Off
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences, operating across 43 destinations throughout North America. With an established presence in the gaming and entertainment industries, PENN Entertainment offers its guests a diverse range of unique and exciting experiences, whether through immersive casino gaming, dynamic sports betting, or high-quality hospitality services. The company is also recognized for its commitment to diversity, sustainability, and community engagement. These values extend to the workplace where PENN strives to create an inclusive environment that supports the growth and well-being of all employees. As an industry leader, PENN Entertainment... Show More
Job Requirements
- Sanitation certified
- TiPS training
- Previous experience as a waiter or maitre d' in a fine dining steakhouse or restaurant for more than 6 months, preferably in a casino environment
- Ability to communicate clearly and concisely
- Ability to calculate figures, amounts, discounts, and percentages
- Ability to apply common sense to written or oral instructions
- Ability to deal with problems with multiple variables
- Ability to obtain appropriate work authorization per local, state, federal, and gaming regulations
Job Qualifications
- Sanitation certified
- TiPS training
- Previous experience as a waiter or maitre d' in a fine dining steakhouse or restaurant for more than 6 months, preferably in a casino environment
- Ability to communicate clearly and concisely
- Ability to calculate figures, amounts, discounts, and percentages and apply them practically
- Ability to apply common sense to carry out instructions
- Ability to deal with problems involving multiple variables
- Ability to obtain appropriate work authorization per local, state, federal, and gaming regulations
Job Duties
- Creates a positive guest experience by smiling, being helpful and friendly
- Answers guest questions, takes responsibility to get answers, anticipates guest needs and problems
- Takes reservations or seats guests according to outlet standards, organizes reservation book as directed
- Recommends dining specials and wine selections
- Accommodates guests with last minute requests
- Completes daily station chart, checks control sheets if used, ensures menus are presentable and repaired
- Handles money according to operational standards, conducts shift change with accuracy and ensures all paperwork is accounted for
- Contacts Manager about any breakdowns or malfunctions of the MiCROS systems
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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