Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $12.75
Work Schedule
Day Shifts
Night Shifts
Benefits
Medical insurance
401(k) matching
Paid Time Off
wellness programs
Annual performance bonus
Job Description
PENN Entertainment is a leading company in the entertainment and gaming industry, known for delivering unforgettable experiences to guests across its diverse portfolio of casinos, resorts, and entertainment venues. The company prides itself on creating a work environment that is fast-paced, dynamic, and inclusive, where employees are encouraged to bring their enthusiasm and passion for fun into their roles. With a strong commitment to career growth and employee well-being, PENN Entertainment offers comprehensive support to help team members expand their skills and advance their careers. This supportive culture is reinforced by competitive compensation packages and wellness programs focused on financial,... Show More
Job Requirements
- Sanitation certified
- TIPS training
- Previous experience as waiter or maitre'd in fine dining steakhouse or restaurant for more than 6 months, preferably in casino environment
- Ability to communicate clearly and concisely
- Ability to calculate figures, amounts, discounts, and percentages
- Ability to apply commonsense understanding to carry out instructions
- Ability to deal with problems with multiple variables
- Ability to obtain appropriate work authorization per local, state, federal, and gaming regulations
Job Qualifications
- Sanitation certified
- TIPS training
- Previous experience as waiter or maitre'd in fine dining steakhouse or restaurant for more than 6 months, preferably in casino environment
- Ability to communicate clearly and concisely
- Ability to calculate figures, amounts, discounts, and percentages
- Ability to apply commonsense understanding to carry out instructions
- Ability to deal with problems with multiple variables
- Ability to obtain appropriate work authorization per local, state, federal, and gaming regulations
Job Duties
- Creates a positive guest experience
- Answers any questions, takes responsibility to get answers, and anticipates guests' needs and problems
- Takes reservations or seats according to outlet standards
- Organizes reservation book as directed by outlet manager
- Seats guests upon arrival
- Recommends dining special selections or features along with wine recommendations
- Accommodates guests with last minute requests
- Conducts any other related duties as assigned by Manager
- Completes daily station chart and checks control sheets
- Ensures all menus are presentable and repaired
- Observes money handling procedures as per Operational Standards manual
- Conducts shift change with accuracy, no overages or shortages
- Contacts Manager concerning breakdowns and malfunctions of MiCROS systems
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: