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Hostess

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Professional development opportunities

Job Description

North Beach Village Resorts is a premier hospitality destination located in Fort Lauderdale, FL, known for its exceptional service and welcoming atmosphere. The resort offers a diverse range of lodging options and amenities designed to provide guests with a memorable stay in a vibrant beachside setting. Committed to excellence, North Beach Village Resorts focuses on creating an inclusive environment that respects and values diversity across all its operations. The company takes pride in its team of dedicated professionals who contribute to maintaining high standards of hospitality and guest satisfaction. As an employer, North Beach Village Resorts promotes equal employment opportunities... Show More

Job Requirements

  • High school diploma or equivalent is a plus but not required
  • ability to stand for long periods
  • ability to work flexible hours including weekends and holidays
  • excellent communication skills
  • attention to detail
  • ability to handle cash and credit transactions accurately
  • knowledge of telephone etiquette
  • customer service experience preferred
  • ability to work in varying weather conditions
  • responsible and trustworthy

Job Qualifications

  • Ability to communicate with the public, hotel staff, and management in a professional manner
  • knowledge of surrounding areas and local events
  • ability to understand and adhere to proper credit and cash handling policies and procedures
  • knowledge of proper telephone etiquette
  • must be able to stand on feet for long periods of time
  • must be able to withstand working in heat, rain, sun, and cold
  • attention to cleanliness and safety
  • patience and customer-oriented approach
  • excellent people skills with a friendly attitude
  • responsible and trustworthy
  • high school diploma is a plus but not required
  • ability to work a flexible schedule, including weekends and holidays

Job Duties

  • Welcome guests to the venue
  • provide accurate wait times and monitor waiting lists
  • answer telephone and address customer queries
  • process and track reservations in Opentable according to established procedures
  • escort guests to assigned dining tables
  • seat guests based on guest preferences and balancing of customer flow in service stations
  • upon seating, offer guests a menu and inform them of their server's name
  • inspect table for proper presentation and completeness
  • coordinate with wait staff about available seating options
  • maintain a clean reception area
  • cater to guests who require extra attention such as children and elderly
  • control the volume of the restaurant and assure guests waiting are practicing social distance
  • inspect and maintain daily menus to ensure quality, condition, and appearance while developing knowledge of all menu items and daily specials
  • process and handle all take-out and delivery food orders in accordance with established procedures
  • perform other duties as assigned by the department head

Job Qualifications

Experience

No experience required

Job Location

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