Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Flexible
Day Shifts
Benefits
competitive compensation
Health Insurance
Welfare benefits
401(k) plan with employer match
flexible scheduling
Career Development
Paid Time Off
Job Description
Bob Evans Restaurants is a renowned American restaurant chain known for its commitment to serving high-quality farm-fresh food in a warm and welcoming family dining environment. Established with a strong foundation rooted in community values and quality service, Bob Evans epitomizes the essence of Americana dining experience. The company's mission is deeply intertwined with its heritage, celebrating fresh ingredients sourced from trusted farms and maintaining a genuine connection with its customers by emphasizing excellent service and attention to detail. Their restaurants are family-friendly and focus on creating a comfortable atmosphere where guests can enjoy home-style meals made with care. Bob... Show More
Job Requirements
- High school diploma or equivalent
- 0-2 years related experience
- Ability to stand for entire shift and walk for long periods
- Ability to push, lift, carry and transfer up to 50 pounds
- Ability to reach with hands
- Ability to use hands to finger, handle, or feel objects, tools, or controls
- Ability to bend and stoop
- Ability to verbally communicate with others
- Ability to use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
- Dependability
- Exceptional teamwork skills
Job Qualifications
- Excellent guest service skills and experience
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize, good organizational skills
- Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
- Computer skills (POS system)
- 0-2 years related experience
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Relies on experience and judgment to plan and accomplish goals
Job Duties
- Greet guest in a friendly, warm, and welcoming manner and escort guests to tables
- Monitors guests needs and the flow of the restaurant and seats guests accordingly
- Delivers the appropriate number of menus, kid packs if needed when seating guests
- Performs restroom checks, answers phone, keeps lobby, bakery and retail areas clean of debris, and keeping the general work area stocked and cleaned
- Practices safe food and beverage handling
- Communicates and interacts with guests, can handle crowds, and put guests at ease while they wait for their table or carryout order
- Shows guests you care and ask them about their dining experience
- Effectively handles guest complaints and involves manager at appropriate time
- Handles cash and credit transactions
- accurately accounts for all receivables including cash, credit cards, and gift cards
- Assist in marketing, promotional services and situational selling, such as communicating new promotions, products, or marketing information to guest
- Clears, sanitizes, and sets tables as needed
- Manage guests wait times by working with managers to quote accurate wait times
- May be asked to assist in other job categories as well
- All other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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