Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $22.55
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
team events
Job Description
Legends Global is a premier services company specializing in delivering integrated solutions to some of the world’s most iconic live events, venues, and brands. With a network encompassing 450 venues worldwide, Legends Global manages over 20,000 events annually, entertaining approximately 165 million guests each year. The company’s extensive expertise spans various domains including feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content booking. Their white-label approach ensures that partners remain front and center as Legends Global takes care of the operational excellence necessary to make every event and venue experience outstanding. The company culture at Legends... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to read, speak and write in English
- Ability to work extended hours and flexible shifts including mornings, nights, weekends and holidays
- Ability to stand for extended periods and to walk to and from the host stand multiple times while on shift
- Ability to lift and transport food and other items weighing up to 15 pounds
- Adherence to company uniform standards
- Commitment to following safety policies and procedures
- Ability to work independently and as part of a team
Job Qualifications
- Must be at least 18 years of age
- Personable, friendly and welcoming
- Ability to strictly adhere to company uniform standards, including the ability to maintain personal hygiene and a well-groomed appearance per appearance policy at all times
- Ability to read, speak and write in English
- Excellent verbal and written communication skills
- Ability to effectively listen and take direction/instruction
- Ability to effectively communicate with team members and guests
- Excellent knowledge of food and beverage preparation and service standards
- Knowledge of electronic reservation systems (preferably OpenTable)
- Ability to work extended hours and flexible shifts including mornings, nights, weekends and holidays
- Ability to stand for extended periods and to walk to and from the host stand multiple times while on shift
- Ability to work independently or as a team during set up and execution of service
- Willingness and drive to consistently exceed guest expectations
- Ability to handle challenges, including anticipating, preventing, identifying and solving as necessary
- Ability to lift and transport food and other items weighing up to 15 pounds
Job Duties
- Warmly and graciously greet all guests upon arrival
- Provide guidance to guests at One World Observatory inclusive of dining options and general New York City information
- Utilize electronic table management system to monitor dining room and guest flow, maximize table usage, and minimize customer wait times
- Explain the restaurant concept to guests
- Record guest names and number of people in party when immediate seating is unavailable
- Be knowledgeable about the floor plan, server station assignments, and table numbers
- Provide guests with estimated wait times
- Always maintain a professional, courteous attitude when confronted with hostile or impatient guests
- Accommodate special seating requests for guests whenever possible
- Seat guests based on guest preferences and balancing of customer flow in service stations
- Offer guests menus and inform them of their server’s name
- Inspect tables for proper presentation and completeness
- Relay messages to servers and bus-persons as needed
- Relay guest comments or suggestions to the manager on duty
- Maintain supplies at the host stand
- Clean menus of food and/or stains
- Keep work area, including storage areas, clean and organized
- Perform general cleaning and sanitizing tasks to adhere to health and safety standards
- Attend mandatory meetings
- Thank guests as they leave and invite them to return
- Perform other duties as assigned by leadership
Job Qualifications
Experience
No experience required
Job Location
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