Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
Job Description
Goldener Hirsch, Auberge Collection, is an iconic luxury inn nestled in the legendary Deer Valley, Utah, an area renowned for its breathtaking natural beauty and world-class ski terrain. Embodying the charm and elegance of an Austrian ski chalet, this intimate resort offers guests a unique alpine experience with direct access to over 200 exquisitely groomed ski runs spread across 4,300 skiable acres. Beyond the winter season, the inn also caters to warm-weather outdoor activities, providing a versatile vacation destination year-round. The resort has recently undergone thoughtful renovations to its accommodations, featuring 18 newly redesigned rooms and suites that blend old-world... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or hospitality
- excellent interpersonal and communication skills
- must meet minimum age requirements for alcohol service
- flexibility to work weekends, holidays, and varying shifts
- ability to obtain and maintain necessary food handling and alcohol service certifications
- strong organizational skills and attention to detail
Job Qualifications
- Prior experience in customer service or hospitality, preferably in a high-end setting
- strong communication skills, positive attitude, and the ability to speak and write in English fluently
- must be of minimum age to serve alcohol
- flexibility to work a variable schedule, including weekends and holidays
- ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position
Job Duties
- Greet guests warmly, provide courteous service, and efficiently handle check-ins and seating
- answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems
- coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow
- assist with preparation of station charts, assign stations, and guide servers and support staff in optimal table set-up
- maintain cleanliness, sanitation, and organization of the host station and assigned work areas
- monitor and update guest profiles, VIP arrivals, and special requests using reservation systems
- ensure menus and wine lists are clean, up-to-date, and well-stocked at all times
- resolve guest complaints promptly to ensure satisfaction
- familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries
- collaborate with Food and Beverage Management to set a positive tone for the restaurant environment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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