Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Vision Insurance
Paid Time Off
401k
401K Matching
employee discount
Job Description
TGI Fridays is a well-established casual dining restaurant chain known for its vibrant atmosphere, flavorful menu, and exceptional customer service. With a global presence, TGI Fridays offers a diverse menu including classic American dishes, innovative cocktails, and a welcoming environment designed to provide a memorable dining experience for guests of all ages. The brand is dedicated to creating a fun, friendly, and customer-focused culture where every team member plays a crucial role in delivering high-quality service and ensuring customer satisfaction. TGI Fridays values teamwork, professionalism, and a positive attitude among its staff, making it an ideal workplace for individuals passionate... Show More
Job Requirements
- High school diploma or GED
- Prior customer service experience in the hospitality industry a plus
- Positive attitude and interpersonal skills
- Good communication skills and phone etiquette
- Flexibility when working alternating shifts
- Ability to stand for long periods of time
- Must walk and stand during the entire shift
- Must be able to read and write English
- Must be able to hear well in an environment with loud background noise
Job Qualifications
- High school diploma or GED
- Prior customer service experience in the hospitality industry a plus
- Positive attitude and interpersonal skills
- Good communication skills and phone etiquette
- Flexibility when working alternating shifts
- Ability to stand for long periods of time
- Must be able to read and write English
- Must be able to hear well in an environment with loud background noise
Job Duties
- Greeting customers as they walk into the restaurant
- Helping guests with reservations and guiding them to their table
- Giving guests accurate wait time estimates and seating them in the waiting area
- Inform guests of current promotions and ensure a smooth handoff to service staff
- Observe guests’ needs throughout dining experience to ensure they receive high quality service
- Providing customers with menus and answering any initial questions they may have
- Optimizing seating at different tables to ensure even workload for wait staff
- Answering phones and scheduling reservations with large parties
- Perform general cleaning duties throughout shift and at closing
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: