Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $14.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
The hiring establishment is a dynamic restaurant committed to delivering exceptional dining experiences to its guests. With a focus on superior customer service and operational excellence, this restaurant offers a vibrant environment where teamwork and dedication to quality food and service are paramount. Known for its innovative limited-time menu offerings and customer-centered approach, the restaurant has established itself as a preferred dining destination. It emphasizes both front-of-house and back-of-house roles to ensure seamless service execution and total guest satisfaction. The employment opportunity is designed for individuals passionate about the foodservice industry, ready to contribute to a welcoming atmosphere and efficient... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Able to work flexible hours including evenings, weekends, and holidays
- Ability to stand and walk for extended periods
- Must be able to handle cash transactions accurately
- Basic knowledge of food safety and handling
- Strong interpersonal skills
Job Qualifications
- Superior customer service skills
- Superior communication skills
- Ability to read and write in English
- Good mathematical skills
- Dexterity to manage a cash box
- Ability to multitask efficiently
- Strong organizational skills and attention to detail
Job Duties
- Suggesting new menu items from limited time offerings
- Cleaning, completing side work, and organizing supplies as needed
- Proactively assisting other team members without being asked
- Providing total guest satisfaction
- Greeting and welcoming all customers immediately upon arrival and verifying the number in their party
- Seating customers at tables or booths appropriate for their needs and those of the restaurant and introducing feature of the day
- Keeping hostess area stocked and clean, e.g., to-go items and bakery products
- Handling incoming telephone calls immediately and taking to-go orders as appropriate
- Maintaining proper supply of clean menus
- Periodically supplying customers with initial beverage suggestions and providing beverage order and refills
- Resolving complaints as they become aware of them, notifying the manager of any complaints received
- Collecting payment from customers immediately, in accordance with established cash handling procedures, inquiries about food/service satisfaction and handling customer complaints/suggestions appropriately
- Busing and cleaning guest tables in the dining room
- Delivering trays of dirty dishware to dish-room and stocking service area with clean dishware
- Packaging To-Go orders ensuring 100 percent accuracy with food, beverages, and accompaniments
- Completing the sign off process on all To-Go receipts
- Expediting Dine-In orders ensuring 100 percent accuracy and proper positioning of food on the service trays
- Preparing drinks for the waitstaff to help improve Speed of Service and table turns
- Performing other work-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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