Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive pay
Flexible Schedule
Opportunities for advancement
inclusive work environment
training provided
Employee Discounts
Equal opportunity employer
Job Description
This job opportunity is offered by a dynamic and guest-oriented hospitality venue that prides itself on exceptional service and a welcoming atmosphere. The establishment operates within the food and beverage industry, most likely a restaurant or similar dining venue, known for creating memorable experiences for every customer. As a key part of their front-of-house team, they seek a professional Host who will act as the first point of contact for guests, ensuring that all patrons feel valued and attended to from the moment they arrive to the moment they leave.\n\nThe Host position at this venue is a pivotal role focused... Show More
Job Requirements
- Strong ability to provide attention to detail
- Carrying or lifting items weighing up to 50 pounds
- Handling objects including food and utensils, products, speaking over and operating phones
- Standing, bending, stooping, and kneeling
- Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility
Job Qualifications
- At least one year of experience with customer service and/or hosting
- Must speak fluent English, other languages preferred
- Communication skills are utilized a significant amount of time when interacting with others
- Demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the company
- Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system
- Must be able to read, review and understand seating charts
- Basic mathematical skills are used frequently
- May be required to work nights, weekends, and/or holidays
Job Duties
- Answers the phones and taking messages/reservations
- Maintaining an accurate wait when necessary
- Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience
- Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction
- Communicate effectively with all guests
- Communicate problems to management immediately
- Coordinate seating arrangements to provide fast and courteous service to guests
- Occasional bussing of tables when needed to expedite efficient seating of waiting guests
- Anticipate needs of scheduled special parties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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