Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Benefits
Dental Insurance
Health Insurance
Life insurance
Vision Insurance
Holiday pay
PTO
Employee Discounts
Job Description
Hotel Saint Vincent is an esteemed hospitality establishment located in New Orleans, LA, known for its authentic hospitality and dedication to providing unforgettable experiences. Situated in a landmark 1861 building in the Lower Garden District, the hotel features 75 rooms and is part of the Austin-based hospitality group McGuire Moorman Lambert Hospitality, founded by industry veterans Larry McGuire, Tom Moorman, and Liz Lambert in 2021. This historic red brick Beaux Arts-era building, originally the Saint Vincent's Infant Asylum established by Irish immigrant and philanthropist Margaret Haughery, has been thoughtfully restored to blend modern elegance with its rich architectural heritage. Hotel... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Excellent verbal communication skills
- Ability to multitask and manage time efficiently
- Basic knowledge of point-of-sale systems
- Must be able to work swing shifts including evenings, weekends, and holidays
- Strong interpersonal skills and a friendly demeanor
- Ability to stand for extended periods
- Capability to lift light to medium weights
Job Qualifications
- Ability to provide top-notch customer service in a fast-paced environment
- A positive attitude and ability to work well under pressure with all restaurant staff
- Does high-quality work while unsupervised
- Able to work in a standing position for long periods
- Able to safely lift and easily maneuver trays of food when necessary
- Willing to follow instructions and ask questions for clarification if needed
- Able to handle money accurately and operate a point-of-sale system
- Able to work in a busy restaurant environment
Job Duties
- Greeting and seating guests, presenting menus to guests
- Treating guests in a manner to ensures their complete satisfaction
- Running the floor plan via the reservation system
- Observing tables and marking their progress in their meal via the reservation system
- Keeping track of clean, dirty, and occupied tables
- Taking guest information and quoting wait time to guests accurately when tables are not immediately available
- Cleaning, organizing, and stocking menus at the host area
- Answering phone and answering questions concerning the menu and restaurant
- Interacting with guests coming in and as they leave, ensuring a positive dining experience
- Filling to-go orders, if applicable
- Assist guests with seating arrangements and accommodate special requests
- Manage waitlists and reservations
- Maintain a clean and organized host station
- Coordinate with servers, kitchen staff, and management to ensure smooth guest flow
- Handle guest complaints or concerns with professionalism and escalate when necessary
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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