Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401k plan
Educational Assistance Program
Training
Recognition events
Travel Discounts
Job Description
Pacific Hotel Management, LLC is a privately-owned company managing a diverse portfolio of hotel brands within the Bay Area, including the distinguished InterContinental the Clement Monterey. Our organization values a family-oriented and friendly atmosphere that encourages competitiveness and results-driven excellence. At Pacific Hotel Management, all associates are dedicated to achieving both guest and associate satisfaction consistently while nurturing a strong passion for hospitality. Our culture is unique in that it balances hard work with rewarding perks and benefits, including health insurance, 401k plans, an educational assistance program, employee training, recognition events, and travel discounts, fostering both professional and personal growth.Show More
Job Requirements
- High school diploma or equivalent
- minimum 1-year restaurant and/or guest service experience or equivalent combination of education and experience
- ability to work flexible schedule including weekends and holidays
- ability to stand and walk for 8+ hours
- ability to walk stairs, stoop, kneel
- ability to lift a minimum of 50 lbs
- ability to push and pull approximately 200 lbs
- ability to maintain confidentiality of sensitive information
- strong communication skills in English
Job Qualifications
- High school diploma or equivalent
- minimum 1-year restaurant and/or guest service experience
- knowledge of hotel functions and guest profiles
- knowledge of local area attractions and dining
- knowledge of spirits, cocktails, and wine
- business communication skills in English
- effective interpersonal skills including listening and teamwork
- ability to manage multiple tasks under pressure
- conflict resolution skills
- ability to develop and maintain relationships with guests and associates
- ability to maintain positive energy and passion for hospitality
- ability to keep sensitive information confidential
- ability to learn new software and systems
- bilingual or multilingual preferred
- prior hotel experience preferred
- emotional intelligence training preferred
- alcohol awareness certification preferred
- California Food Handlers Card preferred
Job Duties
- Greet and seat guests in the C' Restaurant
- manage dining room reservations efficiently
- perform barista duties including preparing lattes, cappuccinos, and other coffee drinks
- provide attentive and professional guest service to ensure comfort and satisfaction
- upsell and recommend menu items based on knowledge of spirits, cocktails, and wines
- prepare food and drinks as needed
- maintain cleanliness and organization of the dining and bar areas
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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