Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $21.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Career development programs
Retirement benefits
flexible scheduling
Tuition Reimbursement
Job Description
Gaylord Rockies Resort and Convention Center is a premier hospitality destination located in Aurora, Colorado. As part of the renowned Marriott International family, the resort offers world-class accommodations and exceptional experiences for guests. Known for its expansive convention spaces, luxurious amenities, and commitment to superior service, Gaylord Rockies caters to business travelers, tourists, and event attendees alike. This resort is designed to bring people together through extraordinary environments, services, and programming that leave lasting impressions. The employees, known as STARs, embody the brand’s dedication to creativity, entrepreneurship, and thoughtful service, creating a welcoming and inclusive atmosphere for all guests and... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to communicate clearly and professionally
- Strong customer service skills
- Ability to stand and walk for extended periods
- Ability to work part-time hours
- Ability to follow company policies and safety protocols
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to communicate clearly and professionally
- Strong customer service skills
- Ability to stand and walk for extended periods
- Ability to work part-time hours and flexible schedule
- Basic knowledge of safety and security procedures
Job Duties
- Greet guests and determine the number in their party
- Seat guests by finding a clean, available table
- Pull out chairs
- Place clean/current menu in front of guest
- Guide guests through dining rooms and provide assistance
- Move and arrange tables, chairs, and settings
- Organize seating for groups with special needs
- Ensure place settings are appropriate with napkins and silverware
- Check menus to ensure they are current, clean, and plentiful
- Maintain cleanliness of work areas using clean-as-you-go procedures
- Monitor dining rooms for seating availability, service, safety, and guest well-being
- Follow company and safety policies and report unsafe conditions
- Ensure uniform and appearance are clean and professional
- Maintain confidentiality of company information
- Welcome guests according to standards
- Speak clearly and professionally
- Answer telephones with proper etiquette
- Develop positive working relationships and support team goals
- Stand, sit, or walk for extended periods
- Move, lift, carry, push, pull objects up to 10 pounds
- Perform other duties as requested by supervisors
Job Qualifications
Experience
No experience required
Job Location
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