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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Salary
Exact $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible schedule
team events

Job Description

The Medallion Club is a premier private club located in Westerville, OH, dedicated to providing its members with a superior experience defined by exceptional service, unmatched hospitality, and immaculate facility presentation. It is a distinguished establishment known for its welcoming, community-oriented atmosphere where there is a strong emphasis on professionalism, respect, and teamwork. The club caters to members who seek an elevated level of service and an environment rich in amenities and beautifully maintained spaces. Committed to upholding high standards, The Medallion Club serves as a hub for social and recreational activities designed to meet the expectations of its discerning... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous host, restaurant, hospitality, or customer service experience preferred
  • Experience in a private club, upscale restaurant, or hotel environment is a plus
  • Familiarity with reservation systems preferred
  • Ability to remain calm under pressure
  • Excellent communication skills
  • Flexible availability including evenings, weekends, and holidays
  • Reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • Previous host, restaurant, hospitality, or customer service experience preferred
  • Experience in a private club, upscale restaurant, or hotel environment is a plus
  • Exceptional interpersonal and communication skills
  • Professional demeanor with a polished member-focused presence
  • Strong organizational and multitasking abilities
  • Ability to remain calm and composed in a fast-paced environment
  • Team-oriented mindset with a willingness to assist others
  • Reliable, punctual, and dependable
  • Flexible availability including evenings, weekends, and holidays
  • Hospitality coursework or training is a plus

Job Duties

  • Greet members and guests promptly with professionalism, warmth, and a welcoming demeanor
  • Manage reservations, waitlists, and table assignments with accuracy and efficiency
  • Maintain an organized host stand and up-to-date seating chart
  • Escort members and guests to their tables and present menus with polished service
  • Communicate clearly with servers, bartenders, and managers to support smooth service flow
  • Receive and place to-go orders, ensuring accuracy and warm service (tips included)
  • Monitor dining room pace and assist in balancing table rotations
  • Answer phone calls courteously and assist with inquiries regarding dining, events, and club activities
  • Maintain cleanliness and organization of the entryway, host area, and dining room
  • Uphold club standards of appearance, etiquette, and confidentiality
  • Assist with special events, banquets, and member functions as needed
  • Demonstrate a commitment to service, teamwork, and upholding club standards

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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