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Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Training and development opportunities
Career advancement potential

Job Description

W Dallas is part of the W Hotels brand, an innovative and luxury hotel collection under Marriott International, a world-renowned hospitality leader. Situated in the vibrant Victory Park neighborhood of Dallas, Texas, W Dallas combines modern sophistication with bold style to provide guests with a unique and memorable experience. The hotel is ideally located near entertainment, dining, and business districts, inviting travelers and locals alike to enjoy its dynamic atmosphere. With its commitment to exceptional service and stylish surroundings, W Dallas reflects the essence of urban luxury and creativity.

The Guest Service Expert role at W Dallas is a criti... Show More

Job Requirements

  • High school diploma or GED equivalent
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull objects weighing up to 25 pounds independently and 50 pounds with assistance
  • ability to follow safety protocols
  • ability to read and verify menu information
  • willingness to perform hands-on tasks
  • adherence to company policies and dress code

Job Qualifications

  • High school diploma or GED equivalent
  • less than 1 year related work experience
  • no supervisory experience
  • strong communication skills
  • ability to work in a fast-paced environment
  • attention to detail
  • customer service orientation

Job Duties

  • Set tables and prepare dining areas for guests
  • communicate effectively with kitchen staff
  • interact with guests to provide excellent service
  • serve food and beverages promptly and courteously
  • clean work areas and maintain supply inventories
  • ensure compliance with safety and quality standards
  • assist in handling physical tasks such as lifting and moving items

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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