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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $8.00 - $12.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities
Retirement plan options
Team-oriented work environment
Job Description
IHOP is a renowned casual dining restaurant chain celebrated for its welcoming atmosphere and delicious breakfast offerings. With a strong presence across the United States and internationally, IHOP specializes in pancakes, waffles, omelettes, and a diverse menu that caters to families, individuals, and groups seeking a satisfying and friendly dining experience. Known for its commitment to quality food and excellent customer service, IHOP continuously strives to maintain a family-friendly environment that is inclusive, warm, and efficient.
The role of a Host at IHOP is central to creating this inviting ambiance. The Host is the first point of contact for gu... Show More
The role of a Host at IHOP is central to creating this inviting ambiance. The Host is the first point of contact for gu... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service preferred
- Ability to stand for extended periods
- Good verbal communication skills
- Basic math skills for cash handling
- Availability to work flexible shifts including weekends and holidays
- Ability to follow instructions and work under supervision
Job Qualifications
- Ability to perform each essential duty satisfactorily
- Good communication and interpersonal skills
- Ability to handle cash transactions accurately
- Basic knowledge of restaurant operations
- Ability to work in a fast-paced environment
- Team-oriented attitude
- Willingness to follow company policies and procedures
Job Duties
- Develop and maintain professional functional working relationships with IHOP team members and guests
- Greet guests as they enter the restaurant within 30 seconds and seat them as soon as a table is available
- Rotate station seating to ensure the quality of guest service
- Handle guest complaints, inquire about the quality of the dining experience, thank guests and invite them to return
- Handle cash in an accurate and responsible manner
- Take register readings, make interim cash reports, count cash register receipts and make frequent cash drops according to company cash-control policies
- Answer the telephone, take messages and take and complete all To Go orders
- Maintain guest checks in numerical order
- Maintain a waiting list as necessary
- Check restrooms every 30 minutes to ensure proper stock levels and cleanliness
- Clear, clean and reset tables and clean chairs, booths and floors after guests leave
- Perform cleaning duties according to posted cleaning charts
- Comply with IHOP uniform and appearance standards per IHOP SOP guidelines
- Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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