Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $26.50
Work Schedule
Standard Hours
Benefits
Health care benefits
Retirement benefits
Paid Time Off
Life insurance
Disability Coverage
wellness programs
Job Description
Sheraton Grand Chicago Riverwalk is a prestigious hotel located at 301 E North Water St, Chicago, Illinois. As part of the renowned Marriott International brand, Sheraton Grand Chicago offers guests luxurious accommodations and exceptional service in the heart of Chicago’s vibrant riverwalk area. Known for its elegant atmosphere, world-class amenities, and attentive staff, Sheraton Grand Chicago provides a welcoming environment for both business and leisure travelers. The establishment prides itself on fostering a sense of community, belonging, and cultural diversity, reflecting Marriott’s commitment to inclusivity and equal opportunity employment. With over 400 communities worldwide, Sheraton associates are part of a... Show More
Job Requirements
- High school diploma or GED equivalent
- ability to stand, sit, or walk for extended periods
- ability to move, lift, carry, push, pull objects weighing up to 10 pounds without assistance
- willingness to adhere to company safety and security policies
- ability to maintain professional appearance
- ability to communicate clearly and professionally
- ability to follow instructions and perform other reasonable duties as requested
Job Qualifications
- High school diploma or GED equivalent
- no related work experience required
- no supervisory experience required
- strong communication skills
- ability to maintain professionalism and confidentiality
- ability to work well in a team environment
- willingness to follow safety policies and procedures
Job Duties
- Greet guests and determine the number in their party
- seat guests by finding a clean, available table
- pull out chairs
- place clean/current menu in front of guest
- guide guests through dining rooms and provide assistance
- move and arrange tables, chairs, and settings
- organize seating for groups with special needs
- ensure place settings are appropriate and complete
- check menus to ensure they are current, clean, plentiful, and wrinkle-free
- maintain cleanliness of work areas
- monitor dining rooms for seating availability, service, safety, and guest well-being
- follow all company safety and security policies
- report accidents, injuries, and unsafe conditions to manager
- complete safety training and certifications
- maintain professional uniform and personal appearance
- maintain confidentiality of proprietary information
- protect company assets
- welcome and acknowledge guests according to standards
- communicate clearly and professionally
- answer telephones with proper etiquette
- develop and maintain positive working relationships
- support team to reach common goals
- listen and respond to colleagues' concerns
- ensure adherence to quality expectations
- stand, sit, or walk for extended periods
- move, lift, carry, push, pull items weighing up to 10 pounds
- perform other reasonable duties as requested by supervisors
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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