Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.31 - $29.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional Development
wellness programs
Job Description
The Westin DC Downtown, located in Washington, District of Columbia, is a renowned hotel that is part of Marriott International, a global leader in the hospitality industry. This establishment prides itself on delivering exceptional guest experiences through its comfortable accommodations, high-quality service, and commitment to wellness. The Westin brand is especially known for its dedication to empowering guests to regain control and improve their well-being during their travels, ensuring they become their best selves. The hotel is conveniently situated at 999 9th St NW, providing guests with easy access to downtown Washington's attractions, business centers, and cultural landmarks. As part... Show More
Job Requirements
- Open availability including day shift, evening shift, and weekends
- High school diploma or general educational development (GED)
- Preferred previous experience in food service or hospitality
- No supervisory experience required
- No licenses or certifications required
- Ability to stand, sit, or walk for long periods
- Ability to move and lift objects up to 10 pounds
Job Qualifications
- High school diploma or equivalent
- Previous experience preferred but not required
- Ability to communicate clearly and professionally
- Customer service skills
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 10 pounds
- Teamwork and collaboration skills
- Ability to follow safety policies and procedures
Job Duties
- Greet guests and determine group size
- Provide seating by offering clean and available tables
- Remove and arrange chairs
- Place clean and updated menus in front of guests
- Guide guests through dining areas and assist as needed
- Move and arrange tables, chairs, and cutlery for special group needs
- Ensure appropriate cutlery and napkins are provided and clean
- Check menus for updates, cleanliness, completeness, and wrinkle-free presentation
- Maintain cleanliness of work areas throughout the day through consistent cleaning procedures
- Monitor seating availability, service quality, guest safety, and welfare in the dining rooms
- Comply with all company safety policies and procedures
- Report accidents, injuries, and unsafe working conditions to management
- Participate in safety training and obtain necessary certifications
- Maintain a clean and professional uniform and appearance
- Protect company assets and maintain confidentiality of proprietary information
- Greet and acknowledge all guests according to company standards
- Communicate clearly and professionally with others
- Answer phones using proper protocols
- Foster positive working relationships
- Support team goals and respond appropriately to employee concerns
- Ensure compliance with quality standards and expectations
- Stand, sit, or walk for extended periods
- Move, lift, transport, push, drag, and position objects weighing up to 10 pounds
- Perform other reasonable job duties as assigned by supervisors
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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