Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
retirement savings plan
Career development opportunities
Diversity and inclusion initiatives
Employee assistance program
Job Description
The St. Regis Bal Harbour Resort, located at 9703 Collins Ave, Bal Harbour, Florida, is one of the premier luxury hotel destinations under the esteemed St. Regis Hotels & Resorts brand. St. Regis Hotels & Resorts, part of Marriott International, is synonymous with timeless glamour, exceptional service, and refined experiences. With over 50 luxury hotels and resorts worldwide, the brand has maintained its prestigious reputation since its inception in the early 20th century by John Jacob Astor IV in New York City. This distinguished resort offers guests not only lavish accommodations but also an impeccable blend of classic sophistication and... Show More
Job Requirements
- High school diploma or equivalent
- No previous supervisory experience required
- Basic understanding of food service operations preferred
- Ability to communicate effectively in Spanish and English is an asset
- Willingness to stand and walk for extended periods
- Ability to lift and move objects up to 10 pounds without assistance
- Commitment to adhere to company safety policies and procedures
- Ability to maintain a professional appearance
- Availability to work full time
- Ability to work non-remote on-site at The St. Regis Bal Harbour Resort
Job Qualifications
- High school diploma or equivalent
- No supervisory experience required
- Previous experience in food service or hospitality environments is a plus
- Strong communication and interpersonal skills
- Ability to maintain professionalism and confidentiality
- Ability to follow company policies and procedures
- Basic safety awareness and willingness to obtain safety certifications
- Customer service orientation
- Ability to work in a team environment
- Basic physical ability to stand and move for extended periods
- Knowledge of menu presentation and table settings is beneficial
Job Duties
- Receive guests and determine the number of group members
- Indicate seating to guests by offering a clean and available table, removing chairs, placing clean and updated menus in front of each guest
- Guide guests through dining rooms and provide assistance as needed
- Move and arrange tables, chairs, and cutlery and organize seating for groups with special needs
- Ensure proper cutlery and napkins are available for each guest
- Check menus to ensure they are updated, clean, complete, and wrinkle-free
- Maintain cleanliness of work areas throughout the day with consistent cleaning procedures
- Monitor seating availability, service, safety, and guest wellbeing in dining areas
- Follow all safety and company policies, report accidents, injuries, and unsafe work conditions, and complete required safety training and certifications
- Maintain a clean, professional uniform and appearance
- Ensure confidentiality of proprietary information and protect company assets
- Greet and acknowledge all guests per company standards
- Communicate clearly and professionally with others and answer telephones using proper protocol
- Foster positive working relationships with others, support the team to reach common goals, and respond appropriately to employee concerns
- Ensure standards and quality expectations are met
- Stand, sit, or walk for prolonged periods
- Move, lift, transport, push, drag, and place objects weighing up to 10 pounds independently
- Perform other reasonable job duties as requested by supervisors
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Job Qualifications
Experience
No experience required
Job Location
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