Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.80
Work Schedule
Day Shifts
Weekend Shifts
Benefits
health care
Retirement benefits
Paid Time Off
Life insurance
Disability Coverage
work wellness benefits
Job Description
The Baltimore Marriott Waterfront, located at 700 Aliceanna Street in Baltimore, Maryland, is a distinguished hotel renowned for its commitment to exceptional hospitality and guest service. As part of Marriott International's extensive portfolio, this property caters to both leisure and business travelers, providing an upscale, comfortable experience in the vibrant waterfront district of Baltimore. Marriott International is a globally recognized hospitality leader that emphasizes fostering a welcoming and inclusive environment for all guests and associates. The company values diversity, equity, and inclusion, ensuring that every employee is treated with respect and provided opportunities for growth and career advancement. The Baltimore... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work day shifts and weekends
- Strong communication skills
- Capable of standing and walking for extended periods
- Ability to lift and move objects up to 10 pounds
- Commitment to follow safety and security policies
- No prior supervisory experience necessary
- Availability for full-time employment
Job Qualifications
- High school diploma or G.E.D. equivalent
- No prior related work experience required
- No supervisory experience required
- Strong communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Professional appearance and demeanor
- Ability to respond courteously and efficiently to guest needs
- Willingness to learn and adapt to company standards and procedures
Job Duties
- Greet guests and determine the number in their party
- Seat guests by finding a clean, available table
- Pull out chairs and place clean or current menus in front of guests
- Guide guests through the dining rooms and provide assistance
- Move and arrange tables, chairs, and settings for groups with special needs
- Ensure place settings are appropriate with napkins, clean silverware, and other standard items
- Check menus for cleanliness, currency, and availability
- Maintain cleanliness of work areas throughout the day
- Monitor dining rooms for seating availability, service quality, safety, and guest well-being
- Follow all company safety and security policies and procedures
- Report accidents, injuries, and unsafe conditions to management
- Complete required safety training and certifications
- Maintain a professional appearance and uphold confidentiality
- Welcome and acknowledge guests using clear and professional language
- Answer telephones with appropriate etiquette
- Develop and maintain positive working relationships with team members
- Support team goals and respond appropriately to employee concerns
- Ensure adherence to quality expectations and standards
- Stand, sit, or walk for extended periods
- Move, lift, carry, push, or pull objects weighing up to 10 pounds
- Perform other duties as requested by supervisors
Job Qualifications
Experience
No experience required
Job Location
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