Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.90
Work Schedule
Standard Hours
Benefits
Medical insurance
Retirement benefits
Paid Time Off
Life insurance
Disability Coverage
wellness programs
employee discount
Job Description
Sheraton Grand Chicago Riverwalk is a prestigious hotel located in the heart of Chicago, Illinois, known for its luxurious accommodations and commitment to exceptional guest experiences. It is part of Marriott International, a leading global hospitality company recognized for fostering inclusive workplace cultures and delivering superior service in dynamic environments. The Sheraton brand, established in 1937, has been a gathering place for travelers and locals alike, offering a sense of belonging within over 400 communities worldwide. Employees at Sheraton enjoy a collaborative work environment, opportunities for personal and professional growth, and a supportive culture that embraces diversity and inclusion.
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Job Requirements
- High school diploma or GED
- No previous related work experience required
- No supervisory experience required
- Ability to stand and walk for extended periods
- Capability to move, lift, push, drag, and place objects up to 10 pounds independently
- Must adhere to company safety and appearance standards
- Willingness to follow operational procedures and company policies
Job Qualifications
- High school diploma or equivalent
- No prior supervisory experience required
- Experience in food and beverage settings preferred but not mandatory
- Ability to communicate clearly and professionally
- Strong interpersonal skills
- Commitment to maintaining high standards of cleanliness and service
- Ability to stand or move for long periods
- Team-oriented attitude
- Basic understanding of safety and sanitation procedures
Job Duties
- Greet guests and determine the number of members in the group
- Seat guests by offering clean and available tables
- Remove chairs and place clean, updated menus before each guest
- Guide guests through dining rooms and provide assistance when needed
- Move and arrange tables, chairs, and cutlery for groups with special needs
- Ensure appropriate cutlery and clean linens for each guest
- Verify menus are updated, clean, complete, and free of wrinkles
- Maintain cleanliness of work areas throughout the day using continuous cleaning procedures
- Monitor seating availability, service quality, guest safety, and well-being in dining areas
- Comply with all company safety policies, report accidents and unsafe conditions to management
- Maintain a professional appearance and ensure confidentiality of company information
- Answer phones using proper protocols and communicate clearly and professionally
- Foster positive work relationships, support team goals, and address concerns appropriately
- Meet quality expectations and standards
- Stand, sit, or walk for extended periods
- Lift, move, push, drag, or place objects weighing up to 10 pounds without assistance
- Perform other reasonable duties as assigned by supervisors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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