Marriott International, Inc logo

Host or Hostess

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $26.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Employee assistance program

Job Description

Marriott International is a globally renowned hospitality company with a portfolio of prestigious brands, including The Luxury Collection Hotels & Resorts. Established in 1906, Marriott International has grown to encompass over 120 luxury hotels in more than 35 countries, offering authentic experiences that create lasting memories for travelers worldwide. The Luxury Collection represents a carefully curated portfolio of iconic and unique hotels and resorts, each embodying the distinctive history, culture, and charm of its location. With a rich heritage rooted in the legacy of the Italian CIGA brand, these properties range from legendary palaces and remote retreats to modern timeless... Show More

Job Requirements

  • High school diploma or equivalent GED
  • No prior experience required but previous experience in food service is valued
  • No supervisory experience required
  • No licenses or certifications required
  • Ability to work full time
  • Good physical stamina
  • Strong communication skills
  • Ability to maintain professional appearance
  • Commitment to safety and security policies
  • Ability to follow instructions and work independently
  • Willingness to stand, walk, and lift objects up to 10 pounds

Job Qualifications

  • High school diploma or equivalent GED
  • Prior experience in food and beverage or hospitality environments is preferred but not required
  • Strong communication and interpersonal skills
  • Ability to work collaboratively in a team
  • Demonstrated commitment to professionalism and guest service excellence
  • Ability to adhere to safety and sanitation standards
  • Capability to handle physical aspects of the job including standing and moving throughout the shift
  • Basic understanding of customer service protocols and hospitality etiquette

Job Duties

  • Greet guests and determine the number of people in the group
  • Indicate seating to guests offering clean and available tables
  • Remove and arrange chairs and place updated clean menus at each seat
  • Guide guests through dining areas and provide assistance when needed
  • Move and arrange tables, chairs, and silverware to accommodate groups with special needs
  • Ensure proper place settings including napkins and clean cutlery
  • Verify that menus are updated, clean, complete, and wrinkle-free
  • Maintain cleanliness in work areas throughout the day through consistent cleaning procedures
  • Monitor seating availability, service quality, guest safety, and comfort in dining rooms
  • Comply with all safety policies and procedures
  • Report accidents, injuries, and unsafe working conditions to management
  • Attend safety trainings and obtain necessary certifications
  • Maintain a neat and professional uniform and appearance
  • Protect company property and maintain confidentiality of proprietary information
  • Answer phones using proper protocols and communicate clearly and professionally
  • Foster positive working relationships to support team goals
  • Respond appropriately to concerns raised by other employees
  • Ensure adherence to quality standards and guest expectations
  • Stand, sit, or walk for extended periods
  • Move, lift, transport, push, drag, and place objects weighing up to 10 pounds without assistance
  • Perform other reasonable duties as requested by supervisors

Job Qualifications

Experience

No experience required

Job Location

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