Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.75
Work Schedule
Standard Hours
Benefits
Free lunch
Free parking
Career development opportunities
Diverse and inclusive workplace
health benefits
Employee Discounts
Training and certification programs
Job Description
Gaylord Rockies Resort and Convention Center, located in Aurora, Colorado, is part of the renowned Gaylord Hotels brand under Marriott International. This expansive resort is distinguished by its impressive meeting spaces, exceptional dining experiences, and unique programming that encourages guests to connect through extraordinary service and hospitality. Marriott International is a globally recognized leader in the hospitality industry, valued for its culture of diversity, inclusion, and dedication to career development for its workforce. Gaylord Rockies Resort exemplifies these values by fostering an environment where associates, called STARs, champion creativity, entrepreneurship, and heartfelt service as they deliver memorable experiences to every... Show More
Job Requirements
- High school diploma or GED equivalent
- ability to stand, sit, or walk for extended periods
- ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
- strong communication skills
- ability to follow company safety policies and procedures
- professional personal appearance
- ability to maintain confidentiality
- willingness to support team goals
Job Qualifications
- High school diploma or GED equivalent
- no prior related work experience required
- no supervisory experience necessary
- no licenses or certifications required
Job Duties
- Greet guests and determine the number in their party
- seat guests by finding a clean, available table
- pull out chairs
- place clean/current menus in front of guests
- guide guests through the dining rooms and provide needed assistance
- move and arrange tables, chairs, and settings
- organize seating for groups with special needs
- ensure place settings are appropriate and each guest has a napkin, clean silverware, and standard place settings
- check menus to ensure they are current, clean, plentiful, and wrinkle-free
- maintain cleanliness of work areas throughout the day
- monitor dining rooms for seating availability, service, safety, and guest well-being
- follow all company and safety policies and procedures
- report accidents, injuries, and unsafe conditions to managers
- complete safety training and certifications
- ensure uniform and personal appearance are clean and professional
- maintain confidentiality of proprietary information
- welcome and acknowledge guests according to company standards
- speak clearly and professionally
- answer telephones with appropriate etiquette
- develop and maintain positive working relationships
- support team goals
- listen and respond to employee concerns
- ensure adherence to quality expectations and standards
- stand, sit, or walk for extended periods
- move, lift, carry, push, pull, and place objects weighing up to 10 pounds
- perform additional duties as requested by supervisors
Job Qualifications
Experience
No experience required
Job Location
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