Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $24.83 - $31.04
Benefits
health care
Retirement benefits
Paid Time Off
Life insurance
Disability Coverage
work wellness benefits
Job Description
The Royal Hawaiian, a Luxury Collection Resort located in the heart of Waikiki, Honolulu, Hawaii, is a distinguished and iconic hotel known for its rich history, exceptional hospitality, and stunning beachfront location. Established as one of the most celebrated landmarks in Hawaii, The Royal Hawaiian offers guests an authentic luxury experience that combines the cultural heritage of the islands with modern comforts and amenities. This prestigious resort is part of Marriott International's Luxury Collection Hotels & Resorts, a portfolio of more than 120 unique properties worldwide that promise authentic and memorable travel experiences. Marriott International is a globally recognized leader... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- ability to stand, sit, or walk for extended periods
- ability to move, lift, carry, push, pull, and place objects up to 10 pounds without assistance
- willingness to follow company policies and safety procedures
- ability to communicate clearly and professionally
- no prior supervisory experience required
- ability to maintain confidentiality
- availability to work part-time at The Royal Hawaiian in Honolulu, Hawaii
Job Qualifications
- High school diploma or G.E.D. equivalent
- no related work experience required
- no supervisory experience required
- ability to communicate clearly and professionally
- strong interpersonal skills
- customer service oriented
- capable of maintaining confidentiality
- able to follow safety protocols
Job Duties
- Greet guests and determine the number in their party
- seat guests by finding a clean, available table
- pull out chairs
- place clean/current menu in front of guest
- guide guests through dining rooms and provide assistance
- move and arrange tables, chairs, and settings
- organize seating for groups with special needs
- ensure place settings are appropriate with napkin, clean silverware, and standard items
- check menus to ensure they are current, clean, plentiful, and wrinkle-free
- maintain cleanliness of work areas throughout the day
- monitor dining rooms for seating availability, service, safety, and guest well-being
- follow all company and safety policies and procedures
- report accidents, injuries, and unsafe work conditions to manager
- complete safety training and certifications
- maintain clean and professional uniform and appearance
- maintain confidentiality of proprietary information
- protect company assets
- welcome and acknowledge all guests according to company standards
- use clear and professional language when speaking
- answer telephones with appropriate etiquette
- develop and maintain positive working relationships
- support team to reach common goals
- listen and respond appropriately to employee concerns
- ensure adherence to quality expectations and standards
- stand, sit, or walk for extended periods
- move, lift, carry, push, pull, and place objects weighing up to 10 pounds
- perform other reasonable job duties as requested by supervisors
Job Qualifications
Experience
No experience required
Job Location
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