Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.40
Benefits
Health Insurance
Flexible spending account
401(k) Plan
Paid Time Off
Life insurance
Disability Coverage
wellness programs
Job Description
JW Marriott Anaheim Resort is a distinguished luxury hotel located in the heart of Anaheim, California, known for offering exceptional hospitality experiences to both leisure and business travelers. As part of Marriott International's luxury portfolio, JW Marriott represents a commitment to superior service, elegant accommodations, and a stimulating work environment that values diversity and inclusion. The resort provides a variety of amenities, including exquisite dining, elegant event spaces, and exceptional guest services, all designed to create memorable and seamless experiences for its guests. With a focus on holistic well-being and sustainability, JW Marriott Anaheim fosters a culture of respect, innovation,... Show More
Job Requirements
- High school diploma or equivalent
- No previous related work experience required
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, or carry up to 10 pounds
- Willingness to comply with safety and company policies
- Professional appearance and neat grooming
- Ability to communicate clearly and professionally
- Ability to use phone protocol appropriately
Job Qualifications
- High school diploma or equivalent
- Prior experience in food and beverage or hospitality preferred but not required
- Good interpersonal and communication skills
- Professional appearance and demeanor
- Ability to stand and walk for long periods
- Basic knowledge of safety and hygiene standards
- Ability to follow company policies and procedures
- Willingness to learn and work collaboratively in a team environment
- Bilingual skills are a plus
Job Duties
- Greet guests and determine group size
- Indicate available clean tables to guests and assist them with seating
- Guide guests through dining areas and provide assistance as needed
- Arrange and move tables, chairs, and cutlery to accommodate seating arrangements including special needs
- Ensure that place settings are appropriate and complete with clean utensils and napkins
- Check menus to ensure they are clean, updated, and wrinkle-free
- Maintain cleanliness of work areas throughout the day through continuous cleaning methods
- Monitor seating availability, service, guest safety, and well-being in dining areas
- Comply with company safety policies and procedures and report accidents or unsafe conditions to management
- Maintain professional appearance and confidentiality of company information
- Answer phones professionally following company protocols
- Foster positive working relationships and support teamwork to achieve common goals
- Handle reasonable additional duties as assigned by supervisors
- Stand, sit, or walk for extended periods
- Move and lift objects weighing up to 10 pounds without assistance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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