Host | Hostess

Charleston, SC, USA|Onsite

Job Overview

Compensation

Type:

Hourly

Rate:

Range $12.00 - $16.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and Development

flexible scheduling

Job Description

IHOP, a leading and beloved restaurant chain known for its welcoming atmosphere and delicious breakfast offerings, seeks enthusiastic and guest-focused Hosts/Hostesses to join its team. As a well-established company recognized nationwide, IHOP prides itself on delivering exceptional customer service and a memorable dining experience. Joining the team at IHOP means becoming part of a vibrant and supportive environment where team members are valued and growth is encouraged.

The role of Host/Hostess at IHOP is vital to ensuring guests feel welcomed and valued from the moment they arrive. This position is responsible for greeting and seating guests promptly, cheerfully, and courteous... Show More

Job Requirements

High school diploma or equivalent preferred
previous experience in customer service or hospitality is an asset
ability to work flexible hours including weekends and holidays
basic math skills for cash handling
strong interpersonal skills
ability to stand and walk for extended periods
friendly and approachable demeanor

Job Qualifications

Ability to perform each essential duty satisfactorily
strong communication and interpersonal skills
ability to handle cash accurately
ability to multitask efficiently in a fast-paced environment
willingness to maintain cleanliness and adhere to appearance standards
previous experience in customer service or hospitality preferred
ability to work as part of a team and maintain professionalism at all times

Job Duties

Develop and maintain professional functional working relationships with IHOP team members and guests
greet guests as they enter the restaurant within 30 seconds and seat them as soon as a table is available
rotate station seating to ensure the quality of guest service
handle guest complaints, inquire about the quality of the dining experience, thank guests and invite them to return
handle cash in an accurate and responsible manner
take register readings, make interim cash reports, count cash register receipts and make frequent cash drops according to company cash-control policies
answer the telephone, take messages and take and complete all To Go orders
maintain guest checks in numerical order
maintain a waiting list as necessary
check restrooms every 30 minutes to ensure proper stock levels and cleanliness
clear, clean and reset tables and clean chairs, booths and floors after guests leave
perform cleaning duties according to posted cleaning charts
comply with IHOP uniform and appearance standards per IHOP SOP guidelines
perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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