Host | Hostess

Augusta, GA, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Exact $12.00

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Employee assistance program

Job Description

IHOP is a well-established American multinational pancake house restaurant chain known for its wide variety of breakfast offerings, including pancakes, waffles, and other breakfast favorites, as well as lunch and dinner menu items. Founded in 1958, IHOP has built a strong reputation for friendly service, consistently high-quality food, and a welcoming dining environment that caters to families, friends, and individuals looking for a satisfying meal throughout the day. The company prides itself on its commitment to providing an exceptional customer experience and creating a positive workplace culture for its employees.

The role of a Host/Hostess at IHOP is a v... Show More

Job Requirements

High school diploma or equivalent
Prior experience in customer service preferred
Ability to stand and walk for extended periods
Basic math skills for handling cash transactions
Good communication and interpersonal skills
Ability to work flexible hours including weekends and holidays
Ability to maintain a professional appearance and adhere to uniform standards

Job Qualifications

Ability to perform each essential duty satisfactorily
Strong communication skills
Ability to work in a fast-paced environment
Customer service experience preferred
Ability to handle cash accurately
Team-oriented mindset
Attention to detail
Ability to follow company policies and procedures

Job Duties

Develop and maintain professional functional working relationships with IHOP Team Members and guests
Greet guests as they enter the restaurant (within 30 seconds) and seat them as soon as a table is available
Rotate station seating to ensure the quality of guest service
May handle guest complaints, inquire about the quality of the dining experience, thank guests and invite them to return
Handle cash in an accurate and responsible manner
Take register readings, make interim cash reports, count cash register receipts and make frequent cash drops according to Company cash-control policies
Answer the telephone, take messages and take and complete all To Go orders
Maintain guest checks in numerical order
Maintain a waiting list as necessary
Check restrooms every 30 minutes to ensure proper stock levels and cleanliness
Clear, clean and reset tables and clean chairs, booths and floors after guests leave
Perform cleaning duties according to posted cleaning charts
Comply with IHOP uniform and appearance standards per IHOP SOP guidelines
Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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