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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.87 - $24.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition and/or professional certification reimbursement
Job Description
Delaware North's Patina Group is a renowned leader in the premium segment of the restaurant and catering industry, known for operating some of the most prestigious dining and catering venues across the United States. With a rich history tied to iconic locations such as Lincoln Center, Walt Disney World, Disneyland, the Empire State Building, Grand Central Station, and The Metropolitan Opera, Patina Group has earned a stellar reputation for delivering exceptional culinary and hospitality experiences. Recently recognized as one of America’s Top 25 restaurant groups by Nation’s Restaurant News, Patina Group continues to set the standard for excellence in luxury... Show More
Job Requirements
- Minimum 1 year of experience in fine dining or luxury hospitality
- strong verbal communication skills
- impeccable personal presentation and organization
- ability to use reservation platforms like Resy, OpenTable, and SevenRooms
- flexible availability including nights, weekends, and holidays
- ability to remain on feet for entire length of shift
- ability to maneuver between tables and around corners
- ability to lift and carry up to 35 pounds
Job Qualifications
- Minimum 1 year of experience in a fine dining or luxury hospitality setting
- strong verbal communication and interpersonal skills
- impeccable personal presentation, organization, and attention to detail
- comfort with reservation platforms such as Resy, OpenTable, and SevenRooms
- ability to work flexible hours including nights, weekends, and holidays
Job Duties
- Welcome every guest with warmth, professionalism, and attention to detail
- manage the reservation system and floor plan to optimize flow and guest experience, adjusting as needed in real-time
- maintain full knowledge of the restaurant, including the menu, chef philosophy, seating configurations, VIP protocols, and daily updates
- maintain deep knowledge of VIP profiles, preferences, and notes, ensuring seamless recognition and personalized service
- coordinate closely with management, captains, and security if required to ensure thoughtful handling of high-touch or confidential guest interactions
- coordinate with management, captains, and the service team to ensure smooth pacing and table turnover
- anticipate guest needs and handle special requests, dietary notes, and guest preferences with care and discretion
- maintain a composed, gracious presence while managing the energy of the entrance and waiting area
- execute check-in and farewell processes that reflect genuine hospitality and brand excellence
- uphold and model our core values of respect, hospitality, creativity, and excellence
- be a brand ambassador, embodying elegance, finesse, and innovation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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