Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Great pay
overtime eligibility
Paid sick leave
Health Insurance
Dental Insurance
Life insurance
FREE Education assistance
Employee Discounts
Job Description
Maggiano's Little Italy is a renowned chain of Italian-American restaurants that offers an authentic dining experience reminiscent of pre-war Little Italy neighborhoods. Known for its warm and welcoming ambiance, Maggiano's combines classic family recipes with a vibrant, high-energy atmosphere that makes every guest feel like part of the family. With locations designed to reflect the unique history of their host cities, each restaurant provides guests with an inviting environment featuring elegant banquet facilities and a customer-friendly carryout service. As a company, Maggiano's Little Italy prides itself on fostering a family-like culture among its team members while delivering exceptional service and... Show More
Job Requirements
- Meet personal schedule requirements punctually
- be warm, sincere, outgoing in personality
- stand for long periods of time while on duty
- move safely throughout all areas of the restaurant
- work amidst noise in confined crowded space
- move chairs, transport high chairs and or booster seats to tables when necessary
- work nights, weekends and holidays
Job Qualifications
- Minimum of 1-year full service restaurant experience or equivalent
- accurate mathematic skills
- knowledge of menu and specials
- knowledge of restaurant layout including table numbers and station numbers
- excellent communication skills
- ability to handle multiple tasks simultaneously
- warm, sincere, outgoing personality
- punctuality and reliability
Job Duties
- Determine proper amount of reservations to be accepted for each shift according to standing operating procedure
- take all reservation calls and record necessary information
- confirm applicable reservations according to standing operating procedure
- seat the restaurant evenly and in an orderly manner so that the dining room looks well filled at all times and so that all servers have a fair share of the guests
- maintain an accurate head count of guests seated in each station
- fill out completely all sections of a telephone message pad and pass on to the appropriate person within 10 minutes of the call
- check washrooms and coordinate with bus staff cleaning requirements
- ensure that host desk and waiting area are kept clean and organized throughout the shift
- sell and accurately account for gift certificate sales
- move tables as needed for larger or smaller parties
- relate to guests pleasantly and with good humor
- communicate effectively with guests
- accurately quote wait time within 5 minutes when the restaurant is on a wait
- efficiently assign tables appropriate for parties being seated
- accurately fill out and maintain host control sheet
- anticipate needs of scheduled special parties
- communicate seating needs to service, bus and other host staff
- cordially inform the guest about where to wait and how wait system works
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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