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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $10.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
flexible schedules
Free Shift Meals
Family discounts
on the job training
Opportunities for advancement
Discount Program
Job Description
IHOP, known as the International House of Pancakes, is a renowned restaurant chain that has been serving delicious breakfast, lunch, and dinner meals for over 65 years. The company is celebrated for its warm, family-friendly dining atmosphere and commitment to quality food and excellent service. With a strong reputation as a leader and innovator in the restaurant industry, IHOP continues to grow and provide welcoming experiences to guests across its many locations. This particular opportunity is at the IHOP restaurant in Cleveland, TN, where the team proudly offers an inviting environment for both guests and employees alike. IHOP not only... Show More
Job Requirements
- High school diploma or equivalent preferred
- availability to work weekends and holidays
- ability to communicate clearly and effectively
- friendly and approachable demeanor
- reliable and punctual
- ability to stand for extended periods and lift up to 25 pounds
- willingness to learn and adapt in a fast-paced environment
Job Qualifications
- Previous experience in a hospitality or customer service role is preferred but not required
- excellent communication and interpersonal skills
- ability to multitask and thrive in a fast-paced environment
- strong attention to detail and a positive attitude
- flexible availability, including evenings and holidays
- must be able to stand for long periods and lift up to 25 pounds
Job Duties
- Greet and welcome guests upon arrival with a warm and friendly demeanor
- accurately manage the seating chart and assign tables to guests based on their party size and wait times
- provide menus and inform guests about specials or promotions
- answer phone calls, complete to-go orders, and assist with any inquiries or requests
- maintain a clean and organized front-of-house area, including waiting areas and host stand
- collaborate with servers, managers, and kitchen staff to ensure smooth operations and guest satisfaction
- manage guest waitlist efficiently during busy periods, ensuring a positive experience
- handle guest feedback and concerns with professionalism and courtesy
- assist with light cleaning and stocking as needed, including resetting tables by cleaning chairs, booths, and floors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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