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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $12.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid vacation
Health Insurance
Dental Insurance
Vision Insurance
flexible schedules
Free Shift Meals
Family discounts
on the job training
Opportunities for advancement
Discount Program
Job Description
IHOP, standing for International House of Pancakes, is a renowned American restaurant chain that has been a leader, innovator, and expert in breakfast, lunch, and dinner for over 65 years. Known for its welcoming ambiance and delicious food offerings, IHOP prides itself on creating memorable dining experiences for families and individuals alike. The company operates numerous locations across the United States, including the Oak Ridge, Tennessee branch, where it continues its tradition of excellent customer service and quality meals. IHOP is recognized for fostering a supportive work environment where employees can grow professionally and personally. They emphasize teamwork, respect, and... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Ability to stand for extended periods
- Ability to lift up to 25 pounds
- Flexible availability to work weekends, evenings, and holidays
- Strong communication skills
- Customer-oriented mindset
Job Qualifications
- Previous experience in a hospitality or customer service role is preferred but not required
- Excellent communication and interpersonal skills
- Ability to multitask and thrive in a fast-paced environment
- Strong attention to detail and a positive attitude
- Flexible availability, including evenings and holidays
- Must be able to stand for long periods and lift up to 25 pounds
Job Duties
- Greet and welcome guests upon arrival with a warm and friendly demeanor
- Accurately manage the seating chart and assign tables to guests based on their party size and wait times
- Provide menus and inform guests about specials or promotions
- Answer phone calls, complete to-go orders, and assist with any inquiries or requests
- Maintain a clean and organized front-of-house area, including waiting areas and host stand
- Collaborate with servers, managers, and kitchen staff to ensure smooth operations and guest satisfaction
- Manage guest waitlist efficiently during busy periods, ensuring a positive experience
- Handle guest feedback and concerns with professionalism and courtesy
- Assist with light cleaning and stocking as needed, including resetting tables by cleaning chairs, booths, and floors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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