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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.25 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid training
weekly pay
Career advancement opportunities
Discounted meals
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Employee assistance program
Life insurance
Prescription Savings
Paid Time Off
Verizon wireless discount
Job Description
The Old Spaghetti Factory is a well-established family-owned restaurant chain that has been proudly serving delicious Italian cuisine and delivering exceptional customer service since 1969. With a strong commitment to positivity, teamwork, and fostering a true sense of belonging among its employees, the company has grown to encompass 42 locations across 12 states, ranging from Honolulu to Louisville. This chain is known not only for its unique Italian dishes but also for a warm and inviting atmosphere cultivated by its personable and friendly team members. The Old Spaghetti Factory takes pride in maintaining high standards and creating a family-oriented work... Show More
Job Requirements
- High school diploma or equivalent preferred
- Ability to communicate clearly and effectively
- Prior experience in customer service or hospitality is beneficial
- Strong interpersonal skills
- Ability to multitask in a fast-paced environment
- Flexibility to work varied shifts including evenings, weekends, and holidays
- Physical ability to stand and move for extended periods and lift up to 40 pounds
Job Qualifications
- Previous customer service or restaurant experience is a plus but not required
- Exceptional interpersonal and communication skills to interact effectively with guests and team members
- Strong organizational and multitasking abilities to handle high-volume situations efficiently
- Ability to remain calm and composed, providing excellent service even during busy times
- A positive and friendly demeanor
- Flexibility to work evenings, weekends, and holidays
- Able to lift 40lbs, stand, walk, bend, reach and stoop throughout shift
Job Duties
- Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude
- Manage guest flow, take reservations, manage wait list, assign tables, ensure fair and efficient seating
- Maintain a clean and organized front-of-house area and waiting area
- Assist in clearing dishes and cleaning tables
- Escort guests to their assigned tables, present menus, and assist with seating arrangements, accommodate special seating requests if possible
- Engage with guests, anticipate their needs, and respond promptly to inquiries or concerns
- Obtain knowledge of daily specials, menu items and restaurant promotions
- Maintain a professional, polished appearance, adhering to company standards
Job Criteria
Experience
No experience required
Job Location
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