Host Hostess

Seattle, WA, USA|Onsite

Job Overview

Compensation

Hourly

Range $17.13 - $20.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible schedule

Training and development opportunities

Tips

Job Description

Silver City is a well-established restaurant known for delivering exceptional dining experiences rooted in a warm and welcoming atmosphere. Renowned for its commitment to quality food and excellent customer service, Silver City prides itself on adhering strictly to its values and standard operating procedures (SOPs). This creates an environment where guests feel genuinely valued and enjoy every moment of their visit. The establishment combines a traditional restaurant setting with modern technology to manage guest flow and ensure a smooth dining process. The restaurant employs innovative tools such as the Yelp Guest Manager for managing seating preferences and balancing guest flow... Show More

Job Requirements

Be able to communicate with and understand our guests
Possess basic math skills and have the ability to handle money and operate a POS system
Must to able to maintain a professional and neat appearance
Be able to work in a standing position for long periods of time (up to 5 hours)
Be able to reach, bend, stoop, and frequently lift up to 40 pounds
Portray a warm, friendly, and sincere disposition with a smile
Possess food workers card and liquor license
Must have open availability which includes nights and weekends

Job Qualifications

Possess food workers card and liquor license
Have basic math skills
Be able to communicate effectively with guests
Maintain professional and neat appearance
Experience with POS system preferred
Ability to multitask and prioritize requests
Customer service experience preferred

Job Duties

Learn and follow Silver City's values and SOP's
Provide a warm, and genuine greeting to all guests immediately upon arrival
Utilize Yelp Guest Manager table management system to effectively seat guests based on preference, balance of guest flow amongst servers, and guest count
Page and/or call guests by name and amount in party as tables become available
Provide guests with current wait times, constantly update wait times as determined by guest flow, and anticipate and plan for table availability based on the size of the party and seating preference
Clean and maintain lobby area
Upon seating, offer guests a menu and inform them of their server's name
Inspect table for proper presentation and completeness
Inspect restroom every 30 minutes, clean and re-stock as needed
Take to-go orders on the phone and enter into the POS system accurately
Answer questions about our food, beverages and other restaurant functions and services
Take food and beverage orders from guests and enter into the POS system accurately
Accept guest payment, process credit card charges and make change
When possible, open the front door for guests entering or leaving the restaurant
Communicate with servers and bussers to ensure efficient seating and table utilization
Perform side work and cleaning at the start and end of each shift
Thank guests as they leave and invite them to return
Maintain the ability to multi-task and prioritize responsibilities and requests

Job Qualifications

Experience

No experience required

Job Location

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