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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Denny's is a well-known American diner-style restaurant chain recognized for its friendly and welcoming atmosphere, classic American comfort food, 24/7 service, and commitment to making guests feel at home. Established over six decades ago, Denny's has grown to become a trusted name in the casual dining sector, attracting customers with its extensive menu offerings and consistent quality. The company prides itself on creating a warm and inclusive environment where guests of all ages and backgrounds can enjoy a satisfying meal at any time of day or night.
Working at Denny's means joining a team that values hospitality and customer sati... Show More
Working at Denny's means joining a team that values hospitality and customer sati... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or hospitality experience preferred
- Ability to communicate effectively with guests and team members
- Basic math skills for handling cash transactions
- Availability to work flexible hours including nights, weekends and holidays
- Ability to stand for extended periods
- Friendly and approachable demeanor
- Ability to work in a fast-paced environment
- Willingness to learn and take on additional responsibilities
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Strong communication and interpersonal skills
- Ability to handle cash transactions accurately
- Friendly and positive attitude
- Ability to multitask in a fast-paced environment
- Basic knowledge of restaurant operations
Job Duties
- Greet and welcome all customers immediately upon arrival and verify number in their party
- Determine special needs such as high chairs or special menus
- Collect payment from customers following established cash handling procedures
- Inquire about food/service satisfaction and handle complaints or suggestions appropriately
- Seat customers at tables or booths appropriate for their needs and those of the restaurant
- Introduce feature of the day to guests
- Keep hostess area stocked and clean including to-go items and bakery products
- Handle incoming telephone calls immediately and take to-go orders as appropriate
- Maintain proper supply of clean menus
- Provide initial beverage suggestions and offer beverage orders and refills
- Assist service personnel in clearing and setting tables
- Resolve complaints promptly and notify the manager of any complaints received
- Assist other service personnel as needed
- Suggest new menu items from limited time offerings
- Receive payment and make correct change
- Assist with beverages like bold, signature or flavored coffees
- Clean, complete side work and organize supplies as needed
- Willingly assist other team members without being asked
- Provide total guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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