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Denny's logo

Host / Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.00 - $14.30
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Uniform allowance
Employee Discounts
flexible scheduling
Training and Development

Job Description

Denny's, Inc. is a well-established American restaurant chain renowned for its welcoming atmosphere and round-the-clock service. Founded in 1953, Denny's has grown to become a beloved dining destination, serving a wide variety of classic American comfort foods including breakfast, lunch, and dinner options. The company prides itself on providing friendly, efficient service to guests from all walks of life, offering a clean, safe, and inviting environment. With thousands of locations across the United States and internationally, Denny's continues to uphold its reputation as a community-focused establishment that values diversity, inclusivity, and exceptional customer experience.

The Host/Hostess role at Denny... Show More

Job Requirements

  • Ability to raise a tray weighing up to 25 lbs
  • able to bend, stoop, reach, wipe, lift, and grasp
  • sufficient mobility to move and operate in work area
  • able to stand and walk during entire shift
  • able to hear well in a loud environment to respond to employee and guest needs
  • possess basic math skills (add, subtract, multiply and divide)
  • meet any state, county or municipal regulation pertaining to health risk concerns about food handling
  • able to observe and differentiate between monetary denominations
  • able to operate point of sale system
  • able to work around potentially hazardous chemicals

Job Qualifications

  • Ability to communicate effectively in English, both orally and in writing
  • able to pass all required tests and training requirements for the position
  • able to work in a team environment
  • meets Denny's uniform and grooming standards and maintains them throughout the shift
  • able to work flexible schedule, including holidays, nights and weekends
  • excellent guest service skills
  • dependable and able to learn basic tasks and follow instructions
  • values diversity and shows respect for others

Job Duties

  • Greet guests immediately in a friendly manner upon arrival and acknowledge at departure
  • demonstrate a sense of urgency and meet service cycle timing standards
  • seat guests at clean, dry tables utilizing proper seating rotation
  • determine and provide for any special needs of guests
  • maintain guest waiting list and adhere to proper seating order procedures
  • describe promotions and suggestively sell while seating guests
  • take initial beverage order
  • attend to any other guest needs during the entire dining experience as warranted
  • demonstrate safe cash handling procedures in accordance with policy and accurately complete cash, credit card, and discount transactions
  • use proper telephone etiquette
  • enter and deliver 'To Go' orders correctly
  • address complaints promptly in a courteous manner, and notify the supervisor of any issues
  • assist service personnel in providing beverage orders and refills and clearing and setting tables
  • willingly assist other team members without being asked
  • maintain proper supply of clean menus
  • lift and carry supplies and equipment up to 30 lbs
  • demonstrate knowledge of station and floor breakdowns
  • possess strong product and menu knowledge
  • maintain foyer area of restaurant to be clean, organized and inviting to guests
  • complete all required side-work, including deep cleaning assignments
  • adhere to Denny's Brand Standards and internal policies and procedures
  • provide courteous service and be cordial to all team members and guests

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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