Denny's logo

Denny's

Host / Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.90 - $18.59
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
flexible schedule
employee discount
Training and Development
supportive work environment
Opportunities for advancement
team-oriented atmosphere

Job Description

Denny's is a popular and long-established American diner-style restaurant chain, known for its 24/7 service and extensive menu catering to a wide range of customers. With numerous locations across the United States and internationally, Denny's prides itself on delivering consistent and friendly service coupled with classic diner favorites. The establishment creates a welcoming and inclusive environment for guests of all ages and backgrounds, emphasizing exceptional hospitality and memorable dining experiences. The brand focuses on comfort, convenience, and customer satisfaction to uphold its reputation as a trusted dining destination.

The role of a Host or Hostess at Denny's is a piv... Show More

Job Requirements

  • Minimum age 16 years or older
  • Ability to stand for extended periods
  • Friendly and approachable personality
  • Willingness to work flexible hours including nights, weekends and holidays
  • Ability to follow cash handling procedures
  • Good communication skills
  • Ability to handle customer complaints in a professional manner
  • Basic math skills for transactions

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service or hospitality role is a plus
  • Strong communication and interpersonal skills
  • Ability to engage guests with a friendly, welcoming demeanor
  • Basic cash handling experience
  • Ability to multitask and work efficiently in a fast-paced environment
  • Team player mentality
  • Willingness to assist others
  • Attention to detail and organizational skills

Job Duties

  • Greet and welcome all customers immediately upon arrival and verify number in their party
  • Determine special needs such as high chairs or special menus
  • Seat customers at tables or booths appropriate for their needs and those of the restaurant
  • Suggest new menu items from limited time offerings
  • Receive payment and make correct change
  • Assist with beverages like bold, signature or flavored coffees
  • Keep hostess area stocked and clean, including to-go items and bakery products
  • Handle incoming telephone calls immediately and take to-go orders as appropriate
  • Maintain proper supply of clean menus
  • Periodically supply customers with initial beverage suggestions and provide beverage order and refills
  • Assist service personnel in clearing and setting tables
  • Resolve complaints as they become aware of them and notify the manager of any complaints received
  • Assist other service personnel as needed
  • Perform cleaning, complete side work, and organize supplies as needed
  • Willingly assist other team members without being asked
  • Provide total guest satisfaction

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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