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Job Overview
Compensation
Hourly
Range $18.00 - $21.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
employee recognition programs
flexible scheduling
Job Description
Preston's Steakhouse is a distinguished dining establishment known for its superior quality food and beverages and legendary customer service. Located in a welcoming and vibrant environment, Preston's Steakhouse endeavors to provide an exceptional dining experience that engages each guest individually, making them feel wanted and recognized. This restaurant operates with a mission to enrich the lives of its guests, employees, and owners by ensuring sales growth, implementing cost controls, and fostering a family-like atmosphere among staff members. With a commitment to excellence, Preston's Steakhouse upholds high standards not only in food and drink but also in its approach to customer... Show More
Job Requirements
- Effective communication skills
- Ability to stand for long periods up to 8 hours
- Exceptional grooming and appearance standards
- Willingness to work in a fast-paced environment
- Ability to multi-task
- Commitment to teamwork and cooperation
- Respectful and courteous interaction with guests and staff
Job Qualifications
- Be able to communicate and understand the predominant language(s) of our guests
- No previous restaurant experience required
- Be able to work in a standing position for long periods of time up to 8 hours
- Must have exceptional grooming habits and strictly adhere to clearly defined appearance and grooming standards
- Must have the ability to multi-task
- Develop competent and agreeable work ethic
- Interact with all guests and employees with respect, professional pleasantries, and courtesies
- Embrace supervisory directions
- Maintain a positive attitude and a commitment to professional growth and personal development
Job Duties
- Promote work and act in a manner consistent with the mission of Preston's Steakhouse
- Warmly and graciously greet all guests and seat them at tables or in waiting areas
- Open the front door for guests entering or leaving the restaurant when possible
- Provide guests with menus and inform them of their server's name upon seating
- Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited
- Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- Locate waiting parties when tables become available
- Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation
- Answer telephone calls and respond to inquiries or transfer calls
- Receive and record guests dining reservations
- Maintain contact with kitchen staff, management, serving staff, and guests to ensure dining details are handled properly and customer concerns are addressed
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary
- Relay messages to servers and bussers as needed
- Thank guests as they leave and invite them to return
- Attend all scheduled employee meetings and offer suggestions for improvement
- Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant
- Fill in for fellow employees where needed to ensure guest service standards and efficient operations
Job Qualifications
Experience
No experience required
Job Location
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