Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.25
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Employee wellness programs
Job Description
Invited is a premier hospitality and service company that has been enriching the lives of its members, guests, and employees since its founding in 1957. As the largest owner and operator of private clubs nationwide, Invited boasts a portfolio of over 130 exclusive country clubs, city clubs, and athletic clubs. Their establishments offer a wide range of first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and comprehensive fitness centers. Invited is deeply committed to creating inclusive environments where both employees and members feel valued and appreciated. With a workforce exceeding 17,000 employees, the... Show More
Job Requirements
- Must be able to stand, walk, and perform physical activities for extended periods
- Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases
- Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required
- Able to lift, carry, push, and pull up to 100 lbs occasionally
- Effective communication skills, including talking and hearing, with sufficient visual acuity
- High school diploma or equivalent
- Previous experience in the service or hospitality industry is preferred
Job Qualifications
- High school diploma or equivalent
- Previous experience in the service or hospitality industry is an advantage
- Experience operating a multi-line telephone system
- Proven ability to handle sensitive member information with the highest level of confidentiality
- Strong communication skills with the ability to follow instructions accurately
Job Duties
- Maintain Invited service standards as outlined in the F&B service training program
- Greet members/guests by name, providing a warm and welcoming experience
- Seat members/guests while ensuring high-quality service and attention to their needs
- Converse with members/guests in a professional manner, staying calm under pressure
- Assist service staff as needed, adhering to Invited standards of service
- Ensure the host podium is organized and close out the podium at the end of each shift
- Complete daily assignments and side work to meet standards, including keeping work areas organized and sanitized, and stocking supplies
- Support employees and contribute to team efforts to deliver the 3-steps of service
- Notify management of any members/guests complaints immediately and practice effective service recovery
- Handle last-minute requests and changes from members/guests professionally
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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