Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.91
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
Job Description
Denny's is a popular American restaurant chain known for its round-the-clock service and diverse menu catering to a wide range of customers from families to solo diners. Established as a welcoming place for all guests, Denny's prides itself on creating a comfortable and friendly environment where every visitor feels valued and appreciated. The company emphasizes a 'Guests First' attitude which is deeply embedded in its culture and service approach. With its commitment to providing excellent customer experiences, Denny's continues to be a favorite dining destination across many locations, offering job seekers a solid opportunity to join a reputable and thriving... Show More
Job Requirements
- Must be at least 18 years old
- Must be able to stand for extended periods
- Availability to work flexible hours including weekends and holidays
- Ability to handle multiple tasks simultaneously
- Must have legal authorization to work in the United States
- Basic math skills for handling payments
- Excellent verbal communication skills
- Positive and welcoming demeanor
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in customer service or hospitality is advantageous
- Excellent communication and interpersonal skills
- Ability to engage guests in friendly conversation
- Strong cash handling skills
- Basic knowledge of beverage service
- Ability to work in a fast-paced team environment
- Customer-focused attitude
- Ability to resolve guest complaints professionally
Job Duties
- Greet and welcome all customers immediately upon arrival and verify number in their party
- Determine special needs such as high chairs or special menus
- Collect payment from customers immediately in accordance with established cash handling procedures
- Inquire about food or service satisfaction and handle customer complaints or suggestions appropriately
- Seat customers at tables or booths appropriate for their needs and those of the restaurant, and introduce feature of the day
- Keep hostess area stocked and clean including to-go items and bakery products
- Handle incoming telephone calls immediately and take to-go orders as appropriate
- Maintain proper supply of clean menus
- Periodically supply customers with initial beverage suggestions and provide beverage order and refills
- Assist service personnel in clearing and setting tables
- Resolve complaints as they arise and notify the manager of any complaints received
- Assist other service personnel as needed
- Suggest new menu items
- Receive payment and make correct change
- Assist with beverages like bold, signature, or flavored coffees
- Clean and complete side work
- Organize supplies
- Willingly assist other team members without being asked
- Provide total guest satisfaction
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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