Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
hourly wage
Professional development opportunities
inclusive work environment
team-oriented culture
seasonal employment
Job Description
The New York Mets are a renowned Major League Baseball team based in New York City, celebrated for their rich history and passionate fan base. As a professional sports organization, the New York Mets are dedicated not only to excellence on the field but also to delivering outstanding fan experiences at their home venue, Citi Field. This ballpark is a modern stadium featuring a variety of premium seating options, exclusive club areas, and immersive game-day experiences that create a dynamic and enjoyable atmosphere for all attendees. The Mets organization prides itself on being a leader in sports entertainment, engaging with... Show More
Job Requirements
- Ability to stand for long periods
- High school diploma or equivalent preferred
- Prior experience in customer service preferred
- Ability to work a flexible schedule including evenings, weekends and holidays
- Must have reliable transportation to the ballpark
- Ability to communicate clearly and politely with guests
- Availability for early-March training dates
- Must be punctual and dependable
Job Qualifications
- Stellar interpersonal skills including clear and prompt communication, a positive energetic personality, and a genuine willingness to work well with others as part of a team effort
- Punctuality including being on-time for roll call, responding to work emails and reporting back from break in a timely fashion
- Good listening skills to deliver up-to-date information to guests
- Flexible schedule for some weekday afternoons, nights, weekends and holidays during the baseball season with required availability for early-March training dates
- Patience and comfortability working with large crowds
- Reliable transportation to and from the ballpark
- Must be able to work approximately 30 minutes past the end of all Mets home games and other events
- Prior customer service and hospitality experience preferred
Job Duties
- Serve as a frontline and highly visible informational resource for all guests at Citi Field, with an emphasis on detailed knowledge of the ballpark and its features
- Greet guests upon arrival and departure to ballpark at all posts in the group's staffing rotations
- Assist guests with scanning of tickets during ingress at all VIP entrances and answer directional questions to help guests find the most convenient route to their seats or other areas of the ballpark
- Operate guest elevators in the ballpark in an efficient and coordinated effort
- Control access to the Delta Club, Hyundai Clubs, Empire Suite Level, Empire Club, Hudson Whiskey NY Club and Cadillac Club at Payson's - check tickets for all guests attempting to access these areas in a friendly and non-confrontational manner, including polite explanation for guests who do not have access to a particular area
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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