Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
hourly wage
Job Description
The New York Mets, a premier Major League Baseball team based in New York City, are renowned not only for their competitive spirit on the field but also for their commitment to creating an outstanding guest experience at Citi Field, their state-of-the-art ballpark. As a prominent organization in professional sports, the Mets emphasize a culture focused on inclusivity, diversity, and excellence. They pride themselves on a welcoming atmosphere for fans and visitors alike, blending top-tier baseball with world-class hospitality and fan engagement. The team’s operations are backed by a robust workforce that values teamwork, innovation, and dedication, playing a crucial... Show More
Job Requirements
- reliable transportation to and from the ballpark
- must be able to work approximately 30 minutes past the end of all Mets home games and other events throughout the year as required
Job Qualifications
- stellar interpersonal skills including clear and prompt communication, a positive energetic personality, and a genuine willingness to work well with others as part of a team effort
- punctuality including being on-time for roll call, responding to work emails and reporting back from break in a timely fashion
- good listening skills as gameday information is discussed pre-game during roll call, in order to deliver the most up-to-date information to guests
- a flexible schedule for some weekday afternoons, nights, weekends and holidays during the baseball season with a required availability for early-March training dates
- patience and comfortability working with large crowds
- prior customer service and hospitality experience preferred
Job Duties
- serve as a frontline and highly visible informational resource for all guests at Citi Field, with an emphasis on detailed knowledge of the ballpark and its features
- greet guests upon arrival and departure to ballpark at all posts in the group's staffing rotations
- assist guests with scanning of tickets during ingress at all VIP entrances and answer directional questions to help guests find the most convenient route to their seats or other areas of the ballpark
- operate guest elevators in the ballpark in an efficient and coordinated effort
- control access to the Delta Club, Hyundai Clubs, Empire Suite Level, Empire Club, Hudson Whiskey NY Club and Cadillac Club at Payson's - check tickets for all guests attempting to access these areas in a friendly and non-confrontational manner, including polite explanation for guests who do not have access to a particular area
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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