Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k
Paid Time Off
Uniforms Provided
employee discount
Job Description
Ascent Hospitality is a dynamic and forward-thinking company specializing in the hospitality industry, with an extensive portfolio of hotels alongside a robust pipeline of new properties and acquisitions. Unlike many in the market, Ascent Hospitality emphasizes a people-first approach — both for its guests and its Team Members. This value system forms the very foundation of the company, fostering a culture focused on creating memorable, exceptional experiences. The company prides itself on a welcoming atmosphere that supports collaboration, innovation, and personal development. Ascent Hospitality seeks individuals who thrive in team settings and are dedicated to a unified purpose, placing emphasis... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service
- Excellent communication skills
- Ability to handle multiple tasks simultaneously
- Strong problem-solving skills
- Ability to work flexible hours including weekends and holidays
- Professional appearance and demeanor
Job Qualifications
- Previous experience in a customer service role, preferably in the hospitality industry
- Excellent interpersonal and communication skills
- Strong organizational and multitasking abilities
- Attention to detail and a proactive approach to problem-solving
- Ability to work efficiently both independently and as part of a team
- Flexibility to work shifts, including evenings, weekends, and holidays
Job Duties
- Greet guests upon arrival and provide a warm welcome
- Assist guests with check-in and check-out procedures efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Maintain accurate records of guest bookings and payments
- Coordinate with housekeeping and maintenance departments to ensure guest rooms are ready for occupancy
- Monitor and ensure the cleanliness and organization of the lobby and guest areas
- Uphold hotel policies and procedures and ensure compliance with health and safety regulations
- Collaborate with other hotel staff to ensure guests have a seamless experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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