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Denny's (DFO, LLC)

Host / Hostess

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training and Development

Job Description

Denny's is a well-established restaurant chain known for its welcoming atmosphere and extensive menu catering to a wide range of tastes. As a leading casual dining restaurant, Denny's prides itself on delivering exceptional customer service and quality food in a family-friendly environment. Founded in 1953, the company has grown to become a staple in the American dining landscape, recognized for its 24/7 service and commitment to guest satisfaction. With locations nationwide, Denny's provides a dynamic work environment that values teamwork, respect, and community involvement.

The role of a Host or Hostess at Denny's is crucial in shaping the guest ex... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to provide friendly and attentive customer service
  • Effective communication skills
  • Basic math skills
  • Ability to handle cash transactions accurately
  • Ability to stand and walk for long periods
  • Flexibility to work various shifts including weekends and holidays
  • Willingness to assist team members and multitask
  • Must comply with all health and safety regulations

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service or hospitality role is beneficial
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills for handling payments
  • Team player with a positive attitude
  • Ability to stand for extended periods
  • Flexible availability including weekends and holidays
  • Friendly demeanor with a genuine desire to assist guests

Job Duties

  • Greet guests in a warm and friendly manner
  • Suggest new menu items from limited time offerings
  • Receive payment and make correct change
  • Assist with beverages including bold, signature, or flavored coffees
  • Clean, complete side work, and organize supplies as needed
  • Assist other team members willingly without being asked
  • Provide total guest satisfaction
  • Verify number in guests' party and determine special needs like high chairs or special menus
  • Collect payment following established cash handling procedures
  • Inquire about food/service satisfaction and handle complaints or suggestions appropriately
  • Seat customers at tables or booths suitable for their needs and introduce feature of the day
  • Keep hostess area stocked and clean including to-go items and bakery products
  • Handle incoming telephone calls promptly and take to-go orders
  • Maintain proper supply of clean menus
  • Provide beverage order and refills as needed
  • Assist service personnel in clearing and setting tables
  • Resolve complaints and notify manager when necessary
  • Assist other service personnel as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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