Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Flexible
Benefits
Health Insurance
no strict dress code
Job Description
Santo is a contemporary, upscale adult dining establishment dedicated to delivering a remarkable dining experience with a focus on excellent service, high standards, and a welcoming atmosphere. Known for its sophisticated ambiance and emphasis on creating a positive guest experience, Santo offers a unique setting where guests can enjoy finely curated dishes and an inviting environment. The restaurant prides itself on combining modern culinary artistry with exceptional hospitality to ensure guests feel valued from the moment they enter.
The role of Host at Santo is a pivotal position that shapes the first and last impressions guests have of the r... Show More
The role of Host at Santo is a pivotal position that shapes the first and last impressions guests have of the r... Show More
Job Requirements
- High school diploma or equivalent
- at least 6 months of experience in a full-service restaurant preferred
- strong communication skills
- ability to work flexible shifts
- must be able to stand and walk for long periods
- must have excellent interpersonal skills
- ability to multitask in a fast-paced environment
- must be physically capable of carrying up to 30 lbs
- friendly and outgoing personality
- teamwork oriented
- able to handle cash transactions accurately
Job Qualifications
- Must be able to read menus
- must be able to articulate clear greetings and farewells to guests
- must be able to understand requests for assistance
- must be able to clearly communicate guests' needs to waitstaff, bussers, managers, etc
- must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
- must be able to walk and stand during entire shift
- must be able to reach, bend, stoop and wipe
- must be able to carry trays or supplies (10-30 lbs)
- desire to help out where needed and work as part of a team
- passion for providing extraordinary service
- ability to thrive in a fast-paced environment
- flexibility to work a variety of shifts
- 6 months experience in a full-service restaurant preferred
- must be upbeat, outgoing and positive
- ability to work effectively within a team
- ability to effectively communicate on the telephone
Job Duties
- Greet incoming and departing guests warmly with a genuine smile and eye contact
- escort them to assigned dining area
- present menus
- announce waiter’s name
- use visual cues to seat guests in either the bar or dining area depending on their preference
- answer incoming calls to the restaurant and provide appropriate service
- manage the flow of guests into the Dining and Bar areas
- provide accurate wait times to incoming guests if appropriate
- tend to special guest needs and requests
- observant to guests' needs throughout dining experience to ensure they receive high quality service
- protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
- issue dining charges by verifying orders
- calculating taxes
- totaling bill for to-go orders
- receive payments by validating credit charges
- approving checks
- accepting currency
- calculating and issuing change for to-go orders
- reconcile cash drawer by proving cash transactions
- listing checks and credit card charges for to-go orders
- contribute to team effort by accomplishing related results as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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