Host/ Hostess

Jacksonville, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $11.00 - $15.00

Work Schedule

Weekend Shifts

Benefits

Flexible Schedule

Employee Discounts

Training and development opportunities

Positive work environment

team-oriented culture

Job Description

Chophouse Nocatee is a distinguished fine dining restaurant renowned for its commitment to delivering an exceptional dining experience characterized by impeccable service, sophisticated ambiance, and high-quality cuisine. Located in a vibrant community, Chophouse Nocatee prides itself on creating a warm and welcoming environment for guests while maintaining the highest standards of hospitality. This establishment is a preferred destination for both locals and visitors who seek a memorable dining occasion enriched by attentive and personable service from a dedicated team of hospitality professionals. As a part-time position, the role offers flexibility and the opportunity to engage with a dynamic team focused... Show More

Job Requirements

Must be at least 18 years of age
Ability to stand, walk, and move quickly for prolonged periods
Ability to lift and carry up to 25lbs
Ability to communicate clearly and effectively with guests and team members
Professional appearance with no visible tattoos or piercings
Flexibility to work part-time hours including evenings, weekends, and holidays

Job Qualifications

Previous experience in a host/hostess or customer service role, preferably in a fine dining environment
Excellent verbal communication and interpersonal skills
Strong organizational skills and attention to detail
Ability to manage time effectively and work under pressure in a fast-paced environment
Professional demeanor with a polished appearance
Familiarity with reservation software such as OpenTable is preferred
Ability to stand for extended periods and move efficiently in a busy restaurant
Flexibility to work evenings, weekends, and holidays

Job Duties

Warmly greet guests upon arrival with a welcoming attitude and professionalism
Manage the flow of guests in the dining areas to maximize guest satisfaction and table turnover
Escort guests to their tables, presenting menus, and informing them of their server's name
Monitor dining sections to optimize seating while maintaining the desired ambiance and pace
Accurately take and manage reservations, accommodating guest preferences and special requests
Utilize reservation system and wireless telephone to track bookings and seating availability
Provide guests with an elevated dining experience and answer questions regarding menu and specials
Handle special requests like birthdays and anniversaries with attention and hospitality
Address guest inquiries, concerns, or complaints professionally and escalate when needed
Work closely with servers, kitchen staff, and management to ensure efficient service
Assist with communication flow between front and back of house
Keep manager informed of guest needs and potential service issues
Ensure entrance and reception areas are clean, tidy, and aesthetically pleasing
Maintain menus, seating charts, and host area supplies
Observe dining room to ensure tables are set correctly and ambiance standards are met
Maintain accurate records of guest reservations and preferences
Answer phone calls, take reservations, provide information, assist with gift cards and to-go orders

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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