Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
Team-oriented work environment
flexible scheduling
Job Description
Denny's is a prominent American table service diner-style restaurant chain, offering a diverse menu that includes breakfast, lunch, and dinner items around the clock. Known for its welcoming atmosphere and dedication to customer satisfaction, Denny's has grown into one of the most recognized and loved casual dining franchises across the United States and beyond. With a focus on family-friendly service and an inclusive environment, Denny's continues to serve millions of customers annually, setting a benchmark for hospitality in the casual dining industry. As an established brand with a rich history, Denny's prioritizes a team-oriented approach, encouraging staff to contribute positively... Show More
Job Requirements
- High school diploma or equivalent
- Ability to greet customers warmly and engage in friendly conversation
- Basic math skills for handling cash transactions
- Must be able to stand for extended periods
- Ability to work a flexible schedule including weekends and holidays
- Strong communication skills
- Ability to handle customer complaints tactfully
- Willingness to assist team members
- Ability to maintain a clean and organized workspace
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Positive attitude with a guests-first mindset
- Basic math skills for handling payments
- Ability to multi-task and stay organized
- Team player willing to assist colleagues
- Knowledge of beverage and food menu items is a plus
Job Duties
- Greeting guests in a warm, friendly, smiling manner that welcomes them into the restaurant
- Suggesting new menu items from limited time offerings
- Receiving payment and making correct change
- Assisting with beverages like bold, signature or flavored coffees
- Cleaning, completing side work, and organizing supplies as needed
- Willingly assisting other team members without being asked
- Providing total guest satisfaction
- Greeting and welcoming all customers immediately upon arrival and verifying number in their party
- Determining special needs such as high chairs or special menus
- Collecting payment from customers according to cash handling procedures
- Inquiring about food/service satisfaction and handling complaints or suggestions
- Seating customers at tables or booths appropriate for their needs and the restaurant's
- Introducing feature of the day
- Keeping hostess area stocked and clean including to-go items and bakery products
- Handling incoming telephone calls and taking to-go orders
- Maintaining proper supply of clean menus
- Periodically supplying customers with initial beverage suggestions and providing refills
- Assisting service personnel in clearing and setting tables
- Resolving complaints promptly and notifying the manager of any complaints received
- Assisting other service personnel as needed
Job Location
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