Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $23.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Referral program
Employee assistance program
commuter benefit
Job Description
Momofuku is a renowned restaurant group known for its innovative dining experiences and exceptional culinary standards. Established by celebrated chefs, Momofuku has set a high bar in the hospitality industry by combining unique flavors with a commitment to quality and guest satisfaction. The company prides itself on creating vibrant, welcoming environments where guests can enjoy expertly crafted dishes paired with outstanding service. As a leader in the restaurant sector, Momofuku continuously seeks passionate and dedicated individuals to join its team and uphold its reputation for excellence across its various locations worldwide.
The role of Host at Momofuku is pivota... Show More
The role of Host at Momofuku is pivota... Show More
Job Requirements
- High school diploma or equivalent
- ability to stand and move for extended periods
- reliable and punctual
- ability to lift up to 25 pounds frequently and up to 50 pounds occasionally
- excellent verbal communication skills
- friendly and approachable personality
- ability to work flexible hours including evenings and weekends
- adherence to grooming and dress code standards
Job Qualifications
- Previous experience in a hospitality or customer service role preferred
- strong interpersonal and communication skills
- ability to manage multiple tasks efficiently
- proficiency in reservation and seating system software
- ability to maintain professional and courteous demeanor
- team player with a positive attitude
- ability to recognize VIP guests and follow protocol
- knowledge of food service industry standards and practices
Job Duties
- Greet all guests entering the restaurant and thank all guests leaving the restaurant
- manage reservation system
- ensure reservations are prioritized and seated in a timely manner
- strive to accommodate walk-in guests whenever possible
- clearly and politely communicate with guests when delays and/or waits occur
- maintain an organized floor by quickly and efficiently seating guests according to company standards
- understand and operate the reservation/seating system
- maintain professional and warm guest communications inside the restaurant or via phone/email
- recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit
- communicate respectfully and clearly with service team and management
- support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
- engage management for any guest issue or complaint
- maintain cleanliness and organization at the host stand and front door area
- adhere to Momofuku's cleaning and sanitation SOPs
- additional service and/or operational tasks as determined by manager
- adhere to grooming and dress code standards
- assist teammates to anticipate all other FOH needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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