Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $6.00 - $10.00
Benefits
Daily tip payouts
Discounted employee meals
Paid Time Off
health benefits
401K Savings Plan and match
Job Description
This job opportunity is with a well-established restaurant known for delivering exceptional hospitality and dining experiences. The establishment focuses on creating a warm, welcoming atmosphere where guests feel valued and cared for from the moment they walk through the door. Their dedication to quality service and guest satisfaction makes them a leading player in the hospitality industry. The restaurant's commitment to employee growth and well-being is highlighted by their comprehensive benefits package, including health benefits, paid time off, a 401k savings plan with matching contributions, daily tip payouts, and discounted employee meals. This environment offers an excellent platform for individuals... Show More
Job Requirements
- Must be able to bend, stoop, lift and carry items up to 20 lbs
- ability to move about kitchen areas quickly and carefully
- stand and walk during entire shift
- ability to hear with accuracy over loud background noise
- 20/20 near vision with correction or without
- manual dexterity to quickly move hands and arms
- willingness to comply with all policies and procedures
- reliable and punctual
Job Qualifications
- High school diploma or equivalent preferred
- previous experience in hospitality or customer service roles is an asset
- excellent communication and interpersonal skills
- ability to work effectively in a team environment
- strong multitasking and organizational skills
- friendly and approachable demeanor
- basic knowledge of phone systems
- ability to provide accurate information about menu items
- physical stamina to endure long periods of standing and walking
- attention to detail and commitment to cleanliness and safety
Job Duties
- Deliver hospitality to every guest
- greet guests in warm, friendly and courteous manner
- open door for guests as they enter and exit the restaurant
- manage and promote the specific call-ahead/reservation policies of the restaurant
- make guests comfortable while waiting
- manage wait list quoting accurate wait times
- select appropriate station and table or booth
- take guests to selected table/booth
- provide menu to guests
- describe menu items if requested by guest
- suggest menu items if appropriate
- answer telephones and follow phone procedures
- take phone to-go orders and deliver to bartender
- defer all guest questions regarding allergies to the manager on duty
- assist guests in seating of small children or special needs guests
- acknowledge guests who are leaving and invite them to return
- keep entrance area clean and stocked
- be observant of landscape and pick up trash as necessary
- check restrooms periodically
- wipe counters, clean windows and pick up trash as necessary
- provide children with a balloon, children’s menu and crayons
- assist service staff by refilling beverages, clearing plates, and helping to maintain tables and serve guests
- wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prep
- alert appropriate personnel to immediately empty trash cans after broken glass has been disposed in them
- maintain a clean and safe environment reporting any unsafe procedures or conditions to anyone in management
- participate in executing birthday celebrations
- comply with all applicable federal, state and local statutes as well as the restaurant’s policies and procedures
- perform additional responsibilities as requested by a manager at any time
Job Location
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