Job Overview
Compensation
Type:
Hourly
Rate:
Range $12.00 - $17.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Job Description
Great Basin Brewing Company is a well-established brewery and restaurant located in Reno, Nevada, that has been crafting quality beers and delivering exceptional dining experiences for its guests. Known for its commitment to local ingredients and community engagement, Great Basin Brewing Company offers a welcoming atmosphere that blends the artistry of craft brewing with excellent hospitality. As a staple in Reno's food and beverage scene, the company prides itself on creating memorable moments for both locals and visitors by offering a broad selection of carefully brewed beers paired with delicious menu items.
We are currently seeking a customer-focused... Show More
We are currently seeking a customer-focused... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a restaurant environment
- Strong interpersonal and communication skills
- Ability to stand for extended periods
- Ability to multitask in a fast-paced environment
- Basic POS operation skills
- Reliable and punctual
- Ability to carry weight of 10-30 lbs
Job Qualifications
- Previous restaurant hosting or serving experience preferred
- Friendly and customer-focused personality
- Knowledgeable about restaurant menu and operations such as hours, promotions, special events, parking accommodations, website, and phone number
- Ability to articulate clear greetings and farewells to guests and understand requests for assistance
- Ability to clearly communicate guests' needs to servers, bussers, managers, etc.
- Ability to effectively communicate on the telephone
- Must be able to carry trays or supplies weighing 10-30 lbs
Job Duties
- Greet guests and seat them at tables or in waiting areas while engaging with them to ensure the best possible beginning to their experience
- Provide guests with menus and water service
- Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
- Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
- Communicate any special requests to managers, chefs, and servers
- Answer phone calls, answer any guest questions, and take reservations
- Operate POS to accept payments for food and beverages, including to-go and pick-up orders
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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