HOST - FRONT OFFICE

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $23.00
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
retirement savings plan
Employee stock purchase plan
short-term disability
basic life insurance
Paid Family Bonding Time
Paid Time Off
Paid holidays
Flexible spending account
Colleague rate
complimentary room nights
Complimentary Meals
discounts

Job Description

The Chicago Athletic Association (CAA) is a distinguished boutique hotel situated in the heart of Chicago on Michigan Avenue. This historic 1890s landmark has been masterfully transformed into an unparalleled destination featuring 240 guest rooms and suites, along with 17,000 square feet of event space that caters to a variety of functions and celebrations. The hotel boasts seven award-winning dining venues and offers guests direct access to some of Chicago's most beloved outdoor spaces, including Millennium Park and Maggie Daley Park. Proudly a part of the Unbound Collection by Hyatt, the Chicago Athletic Association has recently been voted the number... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • proficiency in handling guest registration software
  • excellent interpersonal and communication skills
  • ability to multitask in a dynamic environment
  • availability to work flexible shifts including weekends and holidays
  • physical ability to stand for extended periods

Job Qualifications

  • a true desire to satisfy the needs of others in a fast-paced environment
  • refined verbal and written communication skills
  • ability to stand for long periods of time
  • open availability to work afternoons, evenings, weekends, and holidays
  • prior experience in hotel front desk or clerk roles preferred

Job Duties

  • manage the guest registration process
  • communicate hotel services and promotions effectively
  • process forms of payment
  • respond to guest inquiries promptly
  • engage in casual conversations to enhance the guest experience
  • assist with front desk operations during busy periods
  • maintain a welcoming and professional demeanor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location